IT Technician/Support

Endygo; Arlington (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Endygo, located in Arlington, Texas, is looking for a detail-oriented IT technician to support our IT operations. Your responsibilities include troubleshooting IT issues, managing systems, and supporting network equipment.

Ideal candidates will have experience in IT support, excellent communication skills, and the ability to multitask efficiently. This is a great opportunity for someone looking to join a dynamic team in a fast-paced environment.

Qualifications

• Previous experience as a help desk technician, computer technician, or IT support.
• Ability to troubleshoot and resolve multiple issues.
• Up-to-date knowledge of new systems, information, software, and upgrades.

Responsibilities

• Keep systems up-to-date through operating systems upgrades.
• Monitor networking equipment and servers.
• Provide helpdesk support for network issues.

Skills

Troubleshooting

Network management

Technical support

Communication skills

Multitasking

Education

High school degree or equivalent

Job description

endygo is a plug and play ecommerce team that provides full spectrum service to manufacturers selling products to the top online retailers such as Wayfair, Overstock.com, Amazon, and many more. We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team.

endygocompany is part of the Lane Companies umbrella.

Job Description

In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands‑on support for IT issues within our organization.

Responsibilities included but not limited to:

• Keep systems up-to-date through operating systems upgrades
• Monitor networking equipment and servers
• Assist with the design, implementation, and ongoing support of new software and features
• Identify hardware shortages and manage required IT inventory accordingly
• Monitor web performance, network availability, and security
• Oversee troubleshooting for system errors
• Provide helpdesk support for network issues
• Provide technical support either by phone, remote access or site visits as needed
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Evaluate connectivity issues, equipment, and software
• Modify configurations, utilities, software, etc.
• Set up equipment for new users
• Set up user accounts on Linux and windows servers.
• Install, test, and monitor servers, firewalls, and new software
• Perform data backups
• Install and update network system improvements as needed
• Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi‑Fi technology, and more

Qualifications

• High school degree or equivalent
• Previous experience as a help desk technician, computer technician, or IT support
• Ability to troubleshoot and resolve multiple issues
• Ability to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills
• Comfortable in a diverse and fast‑paced environment
• Goal‑oriented, organized team player
• Experience working with network and server management support
• Up‑to‑date knowledge of new systems, information, software, and upgrades
• Ability to physically stand, bend, squat, and lift equipment

Additional Information

All your information will be kept confidential according to EEO guidelines.