IT TECHNICIAN

Ultipro; West Point (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Peco Foods in Mississippi is hiring an IT Infrastructure Technician to install and maintain desktop PCs, printers, and related equipment across facilities. You will configure software, troubleshoot hardware issues, and collaborate with the Infrastructure Team to keep systems running smoothly.

The role requires strong communication, the ability to work independently, and comfort with travel between Peco sites.

Qualifications

• Strong verbal and written communication skills.
• Able to multi-task and prioritize.
• Experience in a fast-paced environment.
• Good working knowledge of Microsoft platforms (Office 2016 to current) and Windows Desktop OS.
• Good understanding of network concepts and terms.
• Ability to work independently with little supervision.

Responsibilities

• Install and/or replace new personal computers.
• Set up Peco, Microsoft Office, and other applications.
• Install and/or replace printers.
• Setup, configured, and troubleshoot network printers.
• Connect network printers to personal computers.
• Troubleshoot and correct personal computer problems reported by Team Members.
• Communicate computer equipment changes to the Infrastructure Team.
• Replace computer parts including disks, drives, power supplies, and monitors.
• Interact with hardware support vendors to facilitate repair of computers under warranty.
• Travel to Peco facilities within scope of responsibility.

Skills

Communication

Multi-tasking

Fast-paced environment

Microsoft Office & Windows proficiency

Network concepts

Independent work

Tools

Microsoft Office suite

Windows OS

Job description

Do you want to join a company that feels like family? Are you looking to be on a team that invests in your personal and professional growth? Do you want to be a part of initiatives that build stronger communities? Peco Foods is hiring!

As a fourth-generation, family-owned company, Peco puts its people first and is dedicated to setting the industry standard while doing the right things for our people, animals and environment. While a lot has changed in the industry over the last 85 years, our core values remain intertwined in everything we do, just as they did when the company was founded in 1937.

Essential Functions:

• Install and/or replace new personal computers
• Set up Peco, Microsoft Office, and other applications.
• Install and/or replace printers.
• Setup, configured, and troubleshoot network printers.
• Connect network printers to personal computers.
• Troubleshoot and correct personal computer problems reported by Team Members.
• Communicate computer equipment changes to the Infrastructure Team.
• Replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.
• Interact with hardware support vendors to facilitate repair of computers still under factory warranty.
• Travel to Peco facilities within their scope of responsibility, and at times may have to travel to facilities outside of their scope.
• Learn and exhibit the Peco values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.
• Identify and report any suspicious situations to immediate supervisor or plant management official.

Physical/Mental Requirements:

• Primarily working in an office environment, but may be required to work in a warm/wet/damp environment and/or a cold room temperature environment.
• Standing/walking 100% of the workday, as well as sitting for long periods of time.
• Lifting various computer-related equipment.
• Able to bend, stoop, and climb steps.

Qualifications:

• Strong verbal and written communication skills.
• Able to multi-task and prioritize.
• Experience in a fast-paced environment.
• Must have good working knowledge of Microsoft platforms to include: Office 2016 (all levels, Home & Business, Professional) to current version; Windows Desktop Operating Systems.
• Good understanding of network concepts and terms
• Ability to work independently with little or no supervision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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