IT Technician

Payteva; Urbandale (IA); On-site; USD 40,000 - 52,000; Full time

Job summary

Payteva in Urbandale, IA is seeking an IT support specialist to keep internal systems and merchant-facing technology running smoothly. You'll provide helpdesk support for staff and field techs, maintain networks, devices, and office infrastructure, and assist with remote troubleshooting of merchant POS issues.

Join a team that documents systems, helps improve IT processes, and ensures reliable operations across the company.

Responsibilities

• Provide helpdesk support for internal staff and field techs
• Maintain networks, devices, and office infrastructure
• Assist with remote troubleshooting of merchant POS issues
• Document systems and improve internal IT processes

Job description

Keep our internal systems and merchant-facing technology running smoothly, from networking and devices to helpdesk support for the team.

• Provide helpdesk support for internal staff and field techs
• Maintain networks, devices, and office infrastructure
• Assist with remote troubleshooting of merchant POS issues
• Document systems and improve internal IT processes

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