IT Technician

Churchill Downs Incorporated; South Carolina; On-site; USD 45,000 - 65,000; Full time

Job summary

Churchill Downs Incorporated, including Turfway Park Racing & Gaming, seeks an IT professional to support property-wide hardware and software. The role requires coordinating between corporate IT and on-site staff, maintaining gaming and POS systems, and ensuring regulatory compliance.

Candidates should have 1–3 years in IT, strong English communication, and familiarity with Windows/SQL Server and gaming applications. Excellent interpersonal skills are essential for this 24/7 environment.

Qualifications

• Must be able to effectively communicate in English both orally and written.
• Must possess 1-3 years in Information Technology.
• Experience understanding of gaming system software applications. Aristocrat Oasis gaming application experience a plus.
• Experience in general Windows & SQL Server functionality, operations and security.
• Experience understanding of the major business processes within Gaming.
• Excellent interpersonal and communication skills.

Responsibilities

• Responsible for timely and complete communications between corporate IT team and all property IT staff.
• Maintains and supports all property-wide user-based computer applications, upgrades, and security. This includes, but is not limited to, gaming, point of sale, etc.
• Ensures computing systems are operating in compliance with the regulatory environments.
• Captures, deploys standardized workstation configurations and maintains PCs to current configuration levels.
• Provides support to users in system and software administration and usage.
• Communicate and coordinates maintenance schedule, backups, and downtime to users.
• Creates and maintains technical documentation
• Additional duties as assigned.

Skills

English communication

IT experience 1-3 yrs

Gaming app knowledge

Windows & SQL Server

Interpersonal skills

Education

21+ years of age

Gaming license eligibility

Job description

ABOUT CHURCHILL DOWNS INC.

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ABOUT TURFWAY PARK RACING & GAMING

Owned and operated by Churchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor. We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

JOB SUMMARY

This individual works with the IT Teams and end users to provide administration and support for all property operation’s hardware and software.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for timely and complete communications between corporate IT team and all property IT staff.
• Maintains and supports all property-wide user-based computer applications, upgrades, and security. This includes, but is not limited to, gaming, point of sale, etc.
• Ensures computing systems are operating in compliance with the regulatory environments.
• Captures, deploys standardized workstation configurations and maintains PC s to current configuration levels.
• Provides support to users in system and software administration and usage.
• Communicate and coordinates maintenance schedule, backups, and downtime to users.
• Creates and maintains technical documentation
• Additional duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Must be able to effectively communicate in English both orally and written
• Must possess 1-3 years in Information Technology.
• Experience understanding of gaming system software applications. Aristocrat Oasis gaming application experience a plus.
• Experience in general Windows & SQL Server functionality, operations and security.
• Experience understanding of the major business processes within Gaming.
• Excellent interpersonal and communication skills.

EDUCATION AND EXPERIENCE

• Must be at least 21 years of age
• Must be able to obtain gaming license(s) in jurisdictions where required.

Skills Required:

• Manage multiple requests and prioritize appropriately
• Attention to details and prompt follow up
• Support a 24/7 365 information systems environment
• Excellent organizational and interpersonal skills

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.