IT Technician

Sierra Pacific Company; Red Bluff (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Training & internal promotion

Low-cost health benefits

Employer-paid retirement contributions

Paid vacation and 10 holidays

Job summary

Sierra Pacific Industries in Red Bluff, CA is seeking an IT Technician to support company IT operations across the U.S. The role emphasizes strong PC and network knowledge, proactive troubleshooting by phone or remote tools, and delivering excellent user experience.

You'll install and support Microsoft, IBM i, and other business software, manage hardware inventory, and work from a modern campus with comprehensive benefits. This is a full-time, on-site role based in Red Bluff.

Qualifications

• Two years’ computer and network problem-solving experience (commercial/large network environment a plus).
• Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra ID.
• Experience with Microsoft Windows, Microsoft 365, and Exchange.
• Working knowledge of TCP/IP, DNS, DHCP, and Group Policies.
• Familiarity with remote connection to a business network: VPN, Wi‑Fi, WANs, & LANs.
• Experience with Zebra label printers is preferred.
• CCNA and/or A+ certifications or equivalent education is recommended.
• Business network, wireless, and VOIP skills preferred.
• Knowledge of anti-virus software and other desktop security products is preferred.
• Ability to successfully work both independently and in a team environment.

Responsibilities

• Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge
• Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
• Communicate with users to provide positive results and excellent user experience
• Coach and demonstrate for users best practice problem-solving methods
• Build, diagnose, and repair PCs, laptops, and printers
• Efficiently and conscientiously manage an inventory of computer components and supplies
• Address various and concurrent issues with timely and effective resolution
• Understand file/folder sharing, device sharing, and permissions
• Troubleshoot various network and Wi‑Fi issues to completion
• Work effectively within a Help Desk covering multiple time zones
• Install and support Microsoft, IBM i, and other business software and licensing

Skills

IT/network experience

Windows OS

Azure AD

M365/Exchange

TCP/IP/DNS/DHCP

VPN/Wi-Fi/WAN/LAN

Printer support

CCNA/A+ encouraged

Security software

Teamwork

Education

CCNA or A+ certification

Tools

Zebra printers

Job description

IT Technician

Red Bluff Windows, Red Bluff, CA. Close Date: Open. Job Type: Full-Time.

Benefits

• We train and promote from within
• Excellent low-cost health benefits
• Retirement plan with employer-paid contributions
• Paid vacation and 10 holidays

About The Company

At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the‑art sawmills and other facilities, including manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations. We are a fourth-generation family owned, family-oriented company where employees are respected, integrity is valued and a strong work ethic is recognized and rewarded. We are looking for an IT Technician to become a valued member of our IT team that takes pride in effectively responding to business needs and directly contributing to the success of the company. This position is not remote and will be based from Red Bluff, California.

About The Position

• Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge
• Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
• Communicate with users to provide positive results and excellent user experience
• Coach and demonstrate for users best practice problem-solving methods
• Build, diagnose, and repair PCs, laptops, and printers
• Efficiently and conscientiously manage an inventory of computer components and supplies
• Address various and concurrent issues with timely and effective resolution
• Understand file/folder sharing, device sharing, and permissions
• Troubleshoot various network and Wi‑Fi issues to completion
• Work effectively within a Help Desk covering multiple time zones
• Install and support Microsoft, IBM i, and other business software and licensing

Qualifications

• Two years’ computer and network problem-solving experience (commercial/large network environment a plus)
• Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra ID
• Experience with Microsoft Windows, Microsoft 365, and Exchange
• Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
• Familiarity with remote connection to a business network: VPN, Wi‑Fi, WANs, & LANs
• Experience with Zebra label printers is preferred
• CCNA and/or A+ certifications or equivalent education is recommended
• Business network, wireless, and VOIP skills preferred
• Knowledge of anti-virus software and other desktop security products is preferred
• Ability to successfully work both independently and in a team environment

Why Join Our Team?

Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.

We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance.

Pay Transparency

SPI Legal / Privacy Policy

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.

The general wage range for this position at Sierra Pacific Industries is from $25 and $32 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.

About Our Company

Sierra Pacific Industries is a fourth-generation family-owned company based in Northern California that started in 1949 and has grown to be one of the largest lumber and millwork producers in the U.S., employing around 6,500 crew members. Sierra Pacific continues to be a company where its employees are proud to work at state-of-the‑art facilities and others strive to become part of the team. Sierra Pacific effectively uses nearly 100% of every piece of wood we bring to our facilities. In fact, any small amount that isn't turned into hand‑crafted doors and windows, millwork, lumber, or landscaping material is actually converted into electricity in our eight biomass‑fueled power plants. We are proud that all Sierra Pacific facilities follow our drug‑free and tobacco‑free policies. As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We use E‑verify to verify the social security number and work authorization of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.

What does it mean to be part of the Sierra Pacific family? It means you are a valued team member and part of a growing, fourth-generation family‑owned, forest products company built on hard work, innovation, and wise investments.

With around 6,500 crew members in over 30 states, Sierra Pacific offers many opportunities for personal and professional growth; from entry‑level to skilled trades, from truck drivers to sales managers, from foresters to engineers – for everyone! We invite you to learn more about our history, our 2.4 million acres of forestlands, and our state‑of‑the‑art wood product and window manufacturing facilities at www.spi‑ind.com/AboutUs.

As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We are also proud that all Sierra Pacific facilities follow our tobacco‑free policy. Sierra Pacific adheres to E‑verify to verify the social security number of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. If you are an individual with a disability and need accommodation to complete the application process, please call 800‑378‑8001 or write to Sierra Pacific Industries at PO Box 496011, Redding, CA 96049.