IT Technician

Muriel Siebert & Co Inc; New York (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Muriel Siebert & Co Inc in New York, NY is seeking an IT Technician to install and maintain computer systems and networks, ensuring optimal functionality and security.

You will train users, troubleshoot issues, set up workstations, and manage software/hardware to keep the infrastructure current and reliable. This is a full-time, in-person role with competitive benefits.

Qualifications

• 2+ years of IT support experience preferred.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and organizational skills.
• Solid understanding of computer systems, networks, and data privacy.

Responsibilities

• Set up workstations with computers and peripheral devices (routers, printers, etc.).
• Check hardware functionality (HDD, mice, keyboards).
• Install and configure software and functions according to specifications.
• Develop and maintain local networks for optimal performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on new software and equipment.
• Organize and schedule upgrades and maintenance with minimal downtime.
• Troubleshoot to diagnose and resolve problems (repair or replace parts, debugging).
• Maintain records/logs of repairs and maintenance.

Skills

IT support experience

Diagnostic and troubleshooting

Communication skills

Organizational/time-management

Understanding of computer systems and

Security and data privacy knowledge

Microsoft products familiarity

Tools

Microsoft Windows

Networking hardware

Routers/Switches

Job description

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

We seek a qualified IT Technician to install and maintain computer systems and networks to ensure optimal functionality. You will “train” users of the systems to make appropriate and safe use of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software, hardware, and various internet applications, networks, and operating systems. The ideal candidate will have extraordinary troubleshooting abilities and attention to detail. The goal is to build and maintain efficient, up-to-date computer systems and networks to optimize technology's role in business sustainability.

Responsibilities

Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)

Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality

Install and configure appropriate software and functions according to specifications

Develop and maintain local networks in ways that optimize performance

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing their work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)

Maintain records/logs of repairs and fixes, and maintenance schedule

Identify computer or network equipment shortages and place orders

Skills

Proven experience as an IT Technician or relevant position

Excellent diagnostic and problem-solving skills

Excellent communication ability

Outstanding organizational and time-management skills

In-depth understanding of diverse computer systems and networks

Good knowledge of Internet security and data privacy principles

Working knowledge of Microsoft products at the desktop level.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)

Dental Insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8-hour shift

Ability to commute/relocate:

New York, NY 10282: Reliably commute (Required)

Experience:

IT support: 2 years (Preferred)

Work Location: In person