IT Technician

Brevillier Village; Erie (Erie County); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Vacation accrual

Individual 401k for PT

Employee enrichment benefit

Job summary

Brevillier Village in Erie, PA is seeking a part-time IT support specialist to help residents and staff with hardware, software, and networking tasks. The role includes maintaining IT operations, backups, and end-user assistance, with a focus on reliability and service.

The position requires a high school diploma or equivalent and IT-related education or certifications are preferred. Schedule is 20 hours per week with some weekend hours; a post-employment drug screen and background checks may

Qualifications

• High School Diploma or equivalent with relevant experience.
• Degree or certification in IT, Networking or related field preferred.
• Knowledge of hardware, software installation and troubleshooting.
• Experience with system administration, OS and network infrastructure.
• Ability to diagnose and resolve issues promptly.

Responsibilities

• Provide IT support to residents, families, and staff.
• Install, configure, maintain and repair hardware and software.
• Manage daily IT operations and user assistance.
• Monitor backups and ensure data integrity.
• Support Office 365 and VMware environments.
• Maintain accurate IT asset records and configurations.
• Assist with telephone and cable line maintenance as needed.

Skills

Computer hardware

Software installation

Troubleshooting

System administration

Operating systems

Networking

Problem solving

Education

High School Diploma or equivalent

IT/Networking degree or certification

Tools

Microsoft Office 365

VMware

Job description

HOURS: 20 hours/week; schedule may be flexible, determined at time of hire. Some weekend hours are required as deemed necessary.

REQUIREMENTS:

• High School Diploma or equivalent and prior relevant experience. Degree or certification in IT, Networking, or computer-related fields.
• Strong knowledge of computer hardware, software installation, and troubleshooting.
• Experience with system administration, operating systems and network infrastructure.
• Ability to diagnose and resolve technical issues in a timely manner.
• Acceptance of Brevillier Village policy of non-discrimination and personnel policies while supporting and promoting Dignity, and Respect.
• Acceptance of post-employment offered drug screening, physical, and QuantiFERON Mantoux test. Must meet Criminal Record Check requirements of the Older Adults Protective Services Act 169 as amended by Act 13.
• Must be able to stand, walk, sit, squat, bend, push-pull, lift a minimum of 50 lbs.
• Must be able to work part-time scheduled hours and weekend hours as needed.

POSITION INVOLVES BUT NOT LIMITED TO:

• Be a leader in providing excellent customer service to residents, families, coworkers, visitors, vendors, and volunteers.
• Install, configure, maintain and repair computer hardware, software and peripheral devices.
• Manage daily IT operations and provide ongoing technical support to end users.
• Monitor, test, and maintain server backups systems to ensure data integrity.
• Support Microsoft Office 365 and VMware structure.
• Maintain accurate records of IT assets, systems, and configurations.
• Assist with maintenance, operation, and service of telephone and cable telephone lines

BENEFITS:

• Vacation accrual
• Individual 401k for PT

Employee Enrichment Benefit - $100 available after 3-month training period