IT Technician

Central Office; Amory (MS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

12-month schedule

Job summary

Amory School District Central Office is seeking an IT Technician to perform on-site technical work across district sites. The role covers troubleshooting, installation, and repair of servers and technology equipment throughout the district.

The ideal candidate has an associate degree or networking certification and strong cross-OS troubleshooting skills, with a focus on user support, Chromebook/Google Workspace experience, and a professional, dependable work attitude.

Qualifications

• Associate degree or networking cert required or equivalent experience.
• Proficient with Linux, Mac, and Windows operating systems.
• Strong communication and written skills.
• Hardware/software troubleshooting knowledge.
• Professional appearance and conduct.
• Networking certifications (A+/CCNA/Security+) preferred.
• Experience supporting hardware/software in educational environments.
• Experience with Chromebooks, Google Workspace for Education, Jamf, Azure, FreePBX a plus.

Responsibilities

• Provide timely technical support to staff and students.
• Troubleshoot and repair desktops, laptops, printers, projectors and interactive boards.
• Setup and maintenance of student and staff devices (iPads, Windows/Mac).
• Support VOIP and Camera systems.
• Maintain district networks, wired and wireless infrastructure.
• Install and maintain network devices and CAT6 cabling.
• Diagnose and repair damaged hardware; manage spare parts inventory.
• Document diagnostics, procedures and parts used; ensure safe procedures.

Skills

Interpersonal skills

Cross-OS proficiency

Troubleshooting

Professionalism

Education

Associate degree or networking cert

Tools

CompTIA A+

CCNA

CompTIA Security+

Job description

IT Technician

Amory School District Central Office - Amory, Mississippi Open in Google Maps

Job Details

Job ID: 5867113
Application Deadline: Posted until filled
Posted: Aug 03, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

IT Technician Job Description

SUMMARY

The job of IT Technician was established for the purpose(s) of performing on-site technical work to troubleshoot, install, and repair servers and technology equipment throughout the district.

MINIMUM QUALIFICATIONS

• Associate degree or certification in a field related to computer networking or equivalent combination of education and experience in troubleshooting computer software and hardware problems and supporting users in a network environment.
• Proficient in Linux, Mac, and Windows operating systems.
• Excellent interpersonal and communication skills both orally and in writing.
• Demonstrated knowledge of information system hardware and software troubleshooting skills and problem resolution.
• Professional work attitude and appearance.

DESIRABLE QUALIFICATIONS

• Certification(s) in a field related to computer networking such as CompTIA A+, Cisco Certified Network Associate (CCNA), or CompTIA Security+.
• Experience in supporting hardware and software in an educational environment.
• Experience with Chromebook repair.
• Experience with Google Workspace for Education.
• Experience with Jamf.
• Experience with Microsoft Azure.
• Experience with FreePBX.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

• Environment: Standard office and school setting; moderate travel between district sites; exposure to potentially stressful environments; regularly perform inside and/or outside with potential for exposure to adverse environmental conditions.
• Physical: Sufficient physical ability to perform moderate lifting up to 50 pounds; regularly required to walk, sit, or stand for prolonged periods of time; may require climbing, stooping, kneeling, or crouching.
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of various networking systems and how different technology systems interact.
• Knowledge of firewalls, switches, routers, access points.
• Ability to work with diverse groups and maintain effective working relationships with others.
• Ability to communicate technical assistance to all users.
• Ability to be detail oriented, meet deadlines, and work on multiple tasks at one time.
• Possess organizational, troubleshooting, and problem-solving skills.
• Ability to understand and brainstorm creative solutions to complex problems.
• Possess strong time management skills and work productively with minimal supervision.
• Ability and willingness to learn new systems and technology.
• Ability to handle confidential matters in an ethical manner.

TERMS OF EMPLOYMENT

• The position reports directly to the IT Director.
• 12-month work schedule with normal school holidays allowed.
• Some weekend and evening hours may be required.
• Performance evaluated annually.

KEY RESPONSIBILITIES

• Technical Support
  • Provide timely and professional support to resolve technical issues for staff and students.
  • Troubleshoot and repair hardware, including desktops, laptops, printers, projectors, and interactive whiteboards.
  • Assist with the setup, configuration, and maintenance of student and staff devices (e.g., iPads, Windows/Mac computers).
  • Support and maintain VOIP and Camera systems.
• Network and System Maintenance
  • Support and maintain district networks, including wired and wireless infrastructure.
  • Monitor network performance and troubleshoot connectivity issues.
  • Assist in the installation and maintenance of network devices such as switches, access points, and routers.
  • Assist in the installation and maintenance of CAT6 network cabling.
• Repair Damaged Devices
  • Diagnose hardware issues in damaged devices, including but not limited to
    display, keyboard, battery, motherboard, and connectivity problems. This includes but is not limited to Chromebooks, Desktops, iPads, and Laptops.
  • Perform repairs and replacements of defective or damaged hardware components.
  • Perform quality control checks to ensure the functionality of each device is at a satisfactory level.
  • Maintain and follow safe working procedures and requirements when working with electronic equipment and components.
  • Ensure all repairs are performed with precision and in a timely manner.
  • Maintain and track spare parts inventory.
  • Maintain accurate records of all repairs, installations, and maintenance
    activities, including diagnostics, procedures performed, and parts used.
• Software and Applications
  • Install, configure, and update software on district devices.
  • Provide training and support for district-approved educational tools, apps, and systems.
  • Ensure compliance with software licensing requirements.
• Inventory and Documentation
  • Maintain accurate records of hardware, software, and licenses in inventory systems.
  • Document technical processes, procedures, and common troubleshooting steps.
  • Assist in the management of district-wide asset tracking for technology equipment.
• Cybersecurity and Compliance
  • Support the implementation of cybersecurity measures, including antivirus, firewalls, and data protection practices.
  • Assist in maintaining compliance with district policies and federal/state regulations (e.g.,CIPA, FERPA, HIPAA).
• Collaboration and Communication
  • Work closely with educators and administrators to understand and meet technology needs.
  • Coordinate with external vendors and/or service providers for technical support and repairs.
  • Communicate technical information effectively to non-technical staff.

Position Type: Full-Time

Job Requirements

• Citizenship, residency or work visa required