IT Technican

Premier Protection Insurance Services LLC; Fort Lauderdale (FL); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an IT Technician to enhance their technical operations and support teams. This exciting role involves troubleshooting, system administration, and process improvements, ensuring optimal performance across the organization. Ideal candidates will possess a blend of technical expertise and problem-solving skills, thriving in a fast-paced environment. Join a collaborative culture that values innovation and professional development, where your contributions will make a meaningful impact in a growing organization dedicated to excellence. If you are ready to tackle challenges and drive technology solutions, this opportunity is for you.

Benefits

Competitive salary

Paid time off

Training & development

Collaborative work culture

Opportunities to work with cutting-edge tools

Qualifications

• 3+ years of IT support experience in corporate or technical environments.
• Proficiency in operating systems and productivity tools.

Responsibilities

• Provide technical support and troubleshoot software, hardware, and network issues.
• Assist with system administration and optimize internal platforms.

Skills

Technical Support

Problem-Solving

Communication Skills

Organizational Skills

Multitasking

Education

Associate’s or Bachelor’s degree in Information Technology

Tools

Windows

MacOS

Linux

Microsoft Office

Google Workspace

Job description

Join to apply for the IT Technician role at Premier Protection Insurance Services, LLC.

Benefits:

• Competitive salary
• Paid time off
• Training & development

About Us:

Premier Protection Insurance Services is a leading property and casualty insurance agency specializing in serving high-net-worth commercial real estate investors in high-risk coastal states. For over 20 years, we’ve helped clients lower insurance costs, boost property values, and achieve financial success.

Position Summary

The IT Technician will be responsible for providing technical support, maintaining systems, and driving process improvements across the organization. This role requires a blend of technical expertise, problem-solving skills, and a proactive approach to adapting and enhancing our IT operations.

The ideal candidate is a dynamic professional who thrives in fast-paced environments and is passionate about leveraging technology to create meaningful solutions.

Key Responsibilities:

• Technical Support and Troubleshooting
• Serve as the primary point of contact for technical assistance, resolving software, hardware, and network issues for internal teams.
• Troubleshoot and maintain office technology to ensure optimal performance and minimal disruptions.
• System Administration and Maintenance
• Assist with the management and optimization of internal systems and platforms, including implementing updates and improvements.
• Monitor system performance and recommend enhancements to improve reliability and efficiency.
• Process Improvement and Documentation
• Identify and document IT workflows to streamline operations and drive process efficiencies.
• Develop user guides and technical documentation to support organizational knowledge-sharing.
• Equipment and Inventory Management
• Oversee hardware and software inventory, ensuring licenses are current and equipment is in excellent condition.
• Support the setup, configuration, and deployment of new systems and tools.
• Collaboration and Innovation
• Collaborate with cross-functional teams to understand IT needs and provide tailored solutions.
• Stay informed of emerging technologies and propose innovative solutions to support company growth.

Qualifications:

• Education: Associate’s or Bachelor’s degree in Information Technology, Systems Engineering, or related field.
• Experience: 3+ years of experience in IT support, system administration, or a similar role (experience in corporate or technical environments preferred).
• Technical Skills:
• Proficiency in operating systems (Windows, MacOS, Linux) and productivity tools (Microsoft Office, Google Workspace, etc.).
• Familiarity with ticketing systems, system monitoring, and troubleshooting tools.
• Basic understanding of networking principles and cybersecurity practices.
• Soft Skills:
• Strong communication skills to support users of varying technical abilities.
• Excellent organizational and multitasking abilities to prioritize effectively in a fast-paced environment.

Preferred Competencies:

• Experience with scripting or automation tools to streamline processes.
• Knowledge of IT best practices, including security protocols and process optimization.
• A proactive mindset with a passion for problem-solving and continuous improvement.

What We Offer:

• A collaborative work culture focused on innovation and professional development.
• Opportunities to work with cutting-edge tools and expand your technical expertise.
• A chance to make a meaningful impact in a growing organization dedicated to excellence.

If you’re an ambitious IT professional ready to take on challenges and contribute to a dynamic team, we’d love to hear from you!

This is a remote position.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Insurance