IT Technical Writer

CBTS; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

CBTS is looking for an IT Technical Writer for a 3-month contract role, which can be fully remote. The successful candidate will focus on enhancing existing technical documentation to ensure clarity and usability while collaborating with subject matter experts. This role requires a proven background in technical writing, familiarity with IT infrastructure, and strong organizational and communication skills.

Qualifications

• Proven experience as a Technical Writer in IT.

Responsibilities

• Audit, review, and update IT documentation.
• Collaborate with subject matter experts for accuracy.
• Maintain version control for documentation updates.

Skills

Technical Writing

Attention to Detail

Organizational Skills

Communication Skills

User-Friendly Content

Tools

Confluence

SharePoint

MS Word

Adobe Acrobat

Markdown Editors

Job description

Talent Acquisition Lead-Professional Services

CBTS has partnered with a client to identify an IT Technical Writer on a 3 month contract opening.

• Role can be fully remote if you can work/support EST business hours
• Candidates must be W2 eligible. No C2c/3rd party/W2 referrals allowed

Overview:

We are seeking a skilled IT Technical Writer to join our team on a contract basis. The ideal candidate will be responsible for reviewing, revising, and improving existing technical documentation to ensure clarity, accuracy, and usability.

Key Responsibilities:

• Audit, review, and update existing IT documentation, including SOPs, infrastructure diagrams, installation guides, runbooks, and internal knowledge base articles.
• Rewrite legacy documents to improve readability, structure, and alignment with current processes and technologies.
• Collaborate with subject matter experts across infrastructure, networking, and support teams to gather accurate and updated information.
• Ensure all documentation is consistent, comprehensive, and aligned with industry standards and internal style guidelines.
• Organize and standardize documentation in a way that is intuitive and user-friendly for technical and non-technical audiences.
• Maintain version control and change history for all documentation updates.
• Recommend and implement improvements to the documentation management process and platforms as needed.

Qualifications:

• Proven experience as a Technical Writer in an IT or infrastructure-focused environment.
• Strong ability to translate complex technical concepts into clear, concise, and user-friendly content.
• Experience updating outdated or legacy documentation.
• Familiarity with IT infrastructure terminology, systems, and operations (e.g., servers, networks, cloud platforms).
• Proficiency with documentation tools (e.g., Confluence, SharePoint, MS Word, Adobe Acrobat, Markdown editors).
• Excellent attention to detail, organizational skills, and communication abilities.
• Self-motivated with the ability to work independently in a fully remote environment.

Preferred:

• Experience working in an enterprise or hybrid cloud IT environment.
• Background in working with Infrastructure or DevOps teams.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Writing/Editing

• Industries

  IT Services and IT Consulting

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