IT Technical Analyst in Akron

Energy Jobline ZR; Akron (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

Company-paid Life Insurance

Company-paid Insurance

Maternity Leave

Employee Assistance Program

Fitness Reimbursement

Paid Time Off

Growth Opportunities

Job summary

CCL Design seeks an IT Technical Analyst to support day-to-day operations across security, database development, and SharePoint administration for multiple sites and business units. You will install software, migrate from Lotus Notes to SharePoint, and develop and administer SharePoint Online and on-premises sites.

The role requires knowledge of Microsoft 365 services, including Teams, OneDrive and Power Platform, plus network hardware support and security updates.

Qualifications

• Bachelor’s degree or foreign equivalent in a relevant field.
• CompTIA A+ certification or Google IT Support optional.
• CompTIA Network+ or Cisco CCNA preferred.
• Additional certifications are a plus.

Responsibilities

• Install software and manage software licensing.
• Provide support and migrate from Lotus Notes to SharePoint.
• SharePoint development/administration for Online and on‑prem.
• Work with Microsoft 365 services (Teams, OneDrive, Power Platform).
• Maintain network hardware and security per standards.
• Assist in deploying images and maintaining PCs across sites.
• Document processes and train new hires.

Skills

SharePoint Central Administration

SharePoint 2016+

IIS

PowerShell

ASP/.NET/HTML/JavaScript

Communication skills

Attention to detail

Multi-site support

Customer/user support

Education

Bachelor’s degree or foreign equivalent

CompTIA A+ Certification

CompTIA Network+ or Cisco CCNA

Other certifications are a plus

Tools

SharePoint

PowerShell

Windows Server

VPNs

SharePoint Online

Job description

Job DescriptionJob Description

Job Summary

The IT Technical Analyst supports day to day functions of the business such as, but not limited to, system security, database development, and customer portal security, QAD system support such as labels, security, and hardware. Provides backup support of Network Support Specialist. As the Network Support Specialist backup responsibilities include support and maintenance of PC’s, all related hardware, printer hardware, networks, networking equipment, and user support. This role is responsible for multiple domains, sites and Business units within CCL Design, CCL Design Electronics and CCL Label.

Leadership Responsibilities

• None

Duties/Responsibilities

• Install software and maintain licensing of software.
• Provide support and migration from Lotus Notes to SharePoint.
• SharePoint Development. Serve as a SharePoint Designer/Developer/Administrator for SharePoint Online and SharePoint 2019 on-premises sites, pages, lists, and libraries
• Knowledgeable in programming used. (C#, .net, HTML, JavaScript, Etc.)
• Develop and execute migration strategy for existing content to new sites
• Demonstrate subject matter expertise in SharePoint 2019 (on-premises) and SharePoint Online (cloud) environment
• Demonstrate subject matter expertise working with Microsoft 365 services, including Microsoft Teams, SharePoint Online, OneDrive for Business, Power Platform (Power BI, Power Apps, Power Automate/flow, Dynamics 365), Forms / Planner, and Share Gate
• Assist in Setup, deploy and maintain network devices for multiple locations within CCL Design.
• Assist in maintaining computer networks and systems including software, mainframes, VPNs, routers and other physical hardware including addressing security vulnerabilities.
• Installing and configuring network equipment to update or fix hardware or software related issues.
• Manage deployment for all updates for Windows and other software to maintain security protocol as per corporate standards.
• Monitoring computer systems, switches and AP’s to improve network performance.
• Setup, maintain and deploy new images for all PCs in supported sites.
• Train, onboard and document all hardware and software for new hires to comply with Bill 198 Standards.

Required Skills/Abilities

• Must be knowledgeable in SharePoint Central Administration
• Configuration of SharePoint 2016 and higher
• IIS
• PowerShell SharePoint commands
• Basic knowledge of various programming (ASP, .net framework. C#,Java, and Visual Basic, C++, Shell, HTML, PHP, etc.,)
• Knowledge of SharePoint site collection and site features
• Excellent listening skills, attention to detail and organizational skills are a must.
• Phone skills (ability to troubleshoot and talk users through problems over the phone) and professional demeanor
• Ability to perform assigned duties with limited supervisory assistance.
• Excellent oral and written communication and documentation skills
• Ability to perform tasks under pressure, to multi-task, prioritize, and meet tight deadlines
• Some travel required

Education and Experience

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Comptia A+ Certification or Google IT Support Professional Certificate
• Comptia Network + or Cisco Certified CCNA
• Any other certifications are a plus.

Benefits

• Medical
• Dental
• Vision
• 401K plus company match
• Company-paid Life Insurance
• Company-paid Insurance
• Maternity Leave
• Employee Assistance Program
• Fitness Reimbursement
• Paid Time Off
• Growth Opportunities

Company Description

A global specialty packaging pioneer, CCL is the largest label company in the world and provides innovative solutions to the Home & Personal Care, Premium Food & Beverage, Healthcare & Specialty, Automotive & Durables and Consumer markets worldwide. The Company is divided into four reporting segments: CCL Label, CCL Container, Avery and Checkpoint. CCL currently operates in 40 countries, across 6 continents, and employees over 22,000 employees in 168 production facilities. To learn more visit us at https://ccllabel.com/about-us/.

EEO Statement

CCL is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and ensuring that all qualified applicants receive consideration for employment without regard to , , , , , , , , veteran status, or any other legally protected characteristic.