IT Systems Support Specialist

Spectraforce Technologies, Inc.; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking an IT Support Engineer to provide frontline technical assistance for hardware and software, troubleshoot issues, and help users navigate system configurations.

You will document cases, follow security and maintenance protocols, and collaborate with teammates to resolve problems quickly. 0–5 years of experience preferred, with strong communication and problem-solving skills.

Qualifications

• 0–5 years of experience in IT support.
• Strong problem-solving and communication skills.
• Knowledge of industry best practices.
• Technical support certification preferred.

Responsibilities

• Provide technical support for system hardware and software
• Troubleshoot and resolve IT system issues
• Assist users with system functionality and configurations
• Document and track technical support cases
• Ensure compliance with IT security and maintenance protocols

Skills

Strong problem-solving

Excellent communication

Industry best practices

Education

Technical support certification

Job description

Spectraforce Technologies, Inc. is seeking an IT Support Engineer to provide frontline technical assistance for hardware and software, troubleshoot issues, and help users navigate system configurations.

You will document cases, follow security and maintenance protocols, and collaborate with teammates to resolve problems quickly. 0–5 years of experience preferred, with strong communication and problem-solving skills.