IT Systems & Support Coordinator

TLC Plumbing; Albuquerque (NM); On-site; USD 44,450 - 74,090; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Retirement plan

Career growth opportunities

Collaborative work culture

Job summary

A local service provider in Albuquerque is seeking an IT Coordinator to support and maintain their information technology systems. The ideal candidate will have over 2 years of experience in IT support, knowledge of Windows and macOS, and proficiency in Microsoft 365 applications. This role involves providing technical assistance to employees, managing system access, and ensuring reliable IT operations. The position offers competitive benefits and opportunities for professional development.

Qualifications

• 2+ years of experience in IT support or coordination.
• Strong knowledge of Windows and/or macOS environments.
• Knowledge of Microsoft 365 and basic cybersecurity practices.

Responsibilities

• Provide day-to-day technical support to employees.
• Install, configure, and maintain IT equipment.
• Monitor system performance and report issues.

Skills

IT support experience

Knowledge of Windows and macOS

Microsoft 365 proficiency

Problem-solving skills

Effective communication

Networking concepts knowledge

Job description

TLC Plumbing Heating Cooling Electrical

IT Coordinator

5000 Edith Blvd NE
Albuquerque, NM 87107

Salary: 44,450.00 - 74,090.00 USD

At TLC Plumbing Heating Cooling Electrical, we take pride in being an award-winning company built on a foundation of excellence and innovation. Our life-changing culture fosters growth, collaboration, and success, making us a sought-after workplace for experienced professionals looking to elevate their careers.

Our mission is simple yet powerful: to provide a stable and supportive work environment while earning the respect of our peers and industry leaders. We achieve this by staying true to our core values—honesty, hard work, respect, compassion, and consistency—which guide everything we do.

Job Description

The IT Coordinator is responsible for supporting, maintaining, and coordinating the organization’s information technology systems. This role ensures reliable IT operations, assists employees with technical needs, and works closely with internal teams to support business objectives.

JobResponsibilities

• Provide day-to-day technical support to employees (hardware, software, network, and user access issues).
• Install, configure, and maintain computers, printers, mobile devices, and related equipment.
• Assist with system updates, software installations, and security patches.
• Maintain IT documentation, asset inventories, and user guides.
• Support onboarding and offboarding by setting up and removing system access.
• Monitor system performance and report issues or risks to management.
• Support basic network troubleshooting and escalate complex issues as needed.

Job Qualifications

• 2+ years of experience in IT support, coordination, or a similar role.
• Strong knowledge of Windows and/or macOS environments.
• Knowledge of Microsoft 365 (Exchange, Teams, OneDrive, SharePoint) networking fundamentals, and basic cybersecurity practices.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN)

$44,450 - $74,090

Why choose us?

• Comprehensive Benefits: Enjoy Medical, Dental, and Vision insurance, along with voluntary benefits that cater to your personal and family needs.
• Secure your future with our retirement plan and company-provided life insurance policy.
• Career Growth Opportunities: Experience unparalleled professional development in an empowering culture that values your growth and potential.
• Great Work Culture: Be part of an empowering and collaborative community.

Equal Opportunity Employer, including disabled and veterans.