IT Systems & Security Specialist

Edgewater Technical Associates, LLC; Johnson City (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with match

Comprehensive benefits

Job summary

Edgewater Technical Associates is seeking a Computer Systems Specialist in Johnson City, TN to provide day-to-day technical support for the company’s computer systems, equipment, users, and IT infrastructure. The role includes onboarding/offboarding, asset inventory, software setup, system administration, and IT security to keep technology resources reliable and secure.

You will work with employees and leadership to support business operations and participate in IT projects as assigned.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Computer Engineering, or a related field.
• 0–2 years of professional IT experience; internships, co‑op, college projects, technical support, or military training may be considered.
• Basic understanding of computer hardware, operating systems, networking, and information security principles.
• Familiarity with Microsoft Windows and Microsoft 365 applications.
• Good written and verbal communication skills with the ability to provide technical assistance to employees with varying levels of knowledge.

Responsibilities

• Provide general technical support for computers, software, peripherals, connectivity, and other employee IT needs.
• Set up, configure, troubleshoot, maintain, and replace computers and related equipment.
• Support employee onboarding and offboarding, including equipment, user accounts, software, and system access.
• Coordinate the ordering, assignment, inventory, and tracking of company computers, equipment, and software licenses.
• Assist with administration and maintenance of Microsoft 365, company applications, networks, and other IT systems.
• Support IT security measures, including access controls, endpoint security, system updates, authentication, and security monitoring.
• Assist with identifying and responding to cybersecurity concerns and maintaining related IT documentation and procedures.
• Coordinate with IT vendors and service providers and assist with other technology projects as assigned.

Job description

Edgewater Technical Associates is seeking a Computer Systems Specialist in Johnson City, TN to provide day-to-day technical support for the company’s computer systems, equipment, users, and IT infrastructure. The role includes onboarding/offboarding, asset inventory, software setup, system administration, and IT security to keep technology resources reliable and secure.

You will work with employees and leadership to support business operations and participate in IT projects as assigned.