IT Systems & Project Manager: Lead Tech & Process Innovations

TrxNow; Johnson City (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life insurance

Paid time off

Professional development

Career advancement opportunities

Job summary

TrxNow is seeking an IT Systems Analyst/Project Manager to lead technology projects and align IT solutions with business goals. You will partner with leaders to gather requirements, analyze workflows, and support system implementations that improve efficiency and drive success.

This role collaborates with leadership, vendors, and technical teams to ensure on-time delivery within scope. The ideal candidate has 2–4 years in IT project management or business analysis, strong communication, and

Qualifications

• Bachelor's degree or equivalent experience in IT/IS/CS/Engineering.
• 2–4 years in IT project management or business systems analysis.
• Experience translating business needs into technical solutions.
• Familiarity with project management methodologies.
• Strong communication and stakeholder management.

Responsibilities

• Lead IT and business process improvement projects from planning to implementation.
• Define scope, objectives, timelines, and deliverables with stakeholders.
• Gather, analyze, and document business and system requirements.
• Coordinate cross-functional teams, vendors, and resources.
• Support Salesforce CRM enhancements and reporting.
• Develop project documentation and executive presentations.
• Monitor progress, manage risks, report to leadership.
• Analyze data to drive continuous improvement.

Skills

Analytical thinking

Project management

Business process analysis

Communication

Requirements gathering

Organizational skills

Problem solving

Excel proficiency

Education

Bachelor's degree in Information Technology/Information Systems/Computer Science/Business/Engineering

Tools

Salesforce CRM

Job description

TrxNow is seeking an IT Systems Analyst/Project Manager to lead technology projects and align IT solutions with business goals. You will partner with leaders to gather requirements, analyze workflows, and support system implementations that improve efficiency and drive success.

This role collaborates with leadership, vendors, and technical teams to ensure on-time delivery within scope. The ideal candidate has 2–4 years in IT project management or business analysis, strong communication, and