IT Systems & MFA Analyst — Microsoft 365 Expert

ECLARO; Vacaville (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

Commuter Check Pretax

Medical, Dental & Vision Insurance

Job summary

ECLARO is looking for an IT Analyst in Vacaville, CA to support and maintain a Microsoft-centric environment. This mid-level, hands-on role emphasizes 365, Exchange, AD, Azure, and hybrid infrastructure.

Key projects include completing a Cisco Duo MFA and YubiKey deployment, while delivering front-end support for public safety dispatch systems (RIMS/CAD) as needed. The right candidate will be proactive, service-oriented, able to work independently, manage incidents, and collaborate with internal

Qualifications

• 3-5 years of experience in IT support, systems administration, infrastructure support, or related IT role.
• 2-3 years of hands-on experience supporting Microsoft 365, Exchange, Active Directory, and Azure environments.
• Strong working knowledge of Microsoft 365 administration, particularly Exchange.
• Practical experience supporting hybrid Exchange environments.
• Experience administering on-premises Active Directory integrated with Azure / Entra ID.
• Strong troubleshooting skills across Microsoft systems, identity management, and end-user applications.

Responsibilities

• Administer, maintain, and troubleshoot Microsoft 365 environment.
• Support and manage hybrid Exchange environments, including day-to-day administration.
• Maintain and support Exchange Online, on-premises Exchange, SharePoint, Teams, and other Microsoft 365 services.
• Manage user accounts, permissions, access, and configurations.
• Assist with integration between on-premises Active Directory and Azure / Entra ID.
• Provide day-to-day systems administration and technical support across the IT environment.
• Assist with Cisco Duo MFA deployment and YubiKey authentication integration.
• Support front-end applications for dispatch systems (RIMS/CAD) and middleware issues.

Skills

Microsoft 365

Exchange Administration

Active Directory

Azure Entra ID

Hybrid infrastructure

Troubleshooting

Customer service

Project ownership

Tools

Cisco Duo MFA

YubiKey

SharePoint

Microsoft Teams

SQL Server

Job description

ECLARO is looking for an IT Analyst in Vacaville, CA to support and maintain a Microsoft-centric environment. This mid-level, hands-on role emphasizes 365, Exchange, AD, Azure, and hybrid infrastructure.

Key projects include completing a Cisco Duo MFA and YubiKey deployment, while delivering front-end support for public safety dispatch systems (RIMS/CAD) as needed. The right candidate will be proactive, service-oriented, able to work independently, manage incidents, and collaborate with internal