IT Supervisor: Logistics Tech & WMS Lead

Universal Logistics Holdings, Inc.; Michigan; On-site; USD 70,000 - 100,000; Full time

Job summary

Universal Logistics Holdings, Inc. is seeking an IT Supervisor to oversee day-to-day technology operations at the Lake Orion, MI facility supporting GM operations. You will lead on-site IT staff, coordinate projects, and ensure uptime of critical systems.

The role requires 3+ years in IT support with strong Windows, networking, and WMS/ERP experience, plus leadership abilities for a fast-paced logistics environment.

Qualifications

• 3+ years of IT support, systems administration, or infrastructure experience.
• Experience supporting warehouse, distribution, manufacturing, or logistics operations is highly preferred.
• Strong knowledge of Windows OS, Microsoft 365, networking, hardware support, and troubleshooting.

Responsibilities

• Supervise and support the daily activities of on-site IT personnel and third-party technology providers.
• Ensure the availability, reliability, and performance of warehouse and business-critical systems.
• Coordinate troubleshooting and resolution of hardware, software, network, printer, scanner, and workstation issues.
• Support WMS, inventory control systems, RF technology, and related operational applications.
• Lead technology implementations, upgrades, and improvement initiatives.

Skills

Windows OS

Microsoft 365

Networking

WMS support

Leadership

Education

Associate's or Bachelor's degree in IT / CS

Tools

WMS

RF scanning

ERP

Servers

Job description

Universal Logistics Holdings, Inc. is seeking an IT Supervisor to oversee day-to-day technology operations at the Lake Orion, MI facility supporting GM operations. You will lead on-site IT staff, coordinate projects, and ensure uptime of critical systems.

The role requires 3+ years in IT support with strong Windows, networking, and WMS/ERP experience, plus leadership abilities for a fast-paced logistics environment.