IT Systems Engineer II - Infra & Automation Champion

Thumbtack; United States; A distancia; USD 123.000 - 188.000; Jornada completa

Descripción de la vacante

Thumbtack is seeking an IT Systems Engineer II to join the IT Infrastructure team. You will build, support, and scale internal systems, triage escalations, and partner with engineers to maintain security and reliability across SaaS platforms, cloud services, and identity systems.

You’ll implement SSO integrations, automate workflows, and mentor colleagues while ensuring least-privilege access, patching, and on-call readiness in a fast-growing environment.

Formación

• 5+ years IT systems engineering in an enterprise IT environment.
• Proven track record administering core IT platforms like Okta, Google Workspace, Atlassian, GitHub, Claude and Slack.
• Experience with infrastructure as code using Terraform or GitOps.

Responsabilidades

• Act as a primary systems administrator for Okta, Google Workspace, Atlassian, Slack and other tools.
• Triage inbound IT Infrastructure requests, including SSO configuration and tool integrations.
• Collaborate across teams to improve efficiency with systems design and automation, including AI tools.
• Maintain data, security governance, and compliance with least-privilege access and patching.
• Monitor systems health, troubleshoot complex issues, and participate in on-call rotation.

Conocimientos

IT systems engineering

Okta administration

Google Workspace

Terraform

GitOps

Automation scripting

IAM fundamentals

SAML/OIDC

Herramientas

Terraform

GitHub

Jira

Okta Workflows

Slack Workflows

Claude / AI tools

Descripción del empleo

Thumbtack is seeking an IT Systems Engineer II to join the IT Infrastructure team. You will build, support, and scale internal systems, triage escalations, and partner with engineers to maintain security and reliability across SaaS platforms, cloud services, and identity systems.

You’ll implement SSO integrations, automate workflows, and mentor colleagues while ensuring least-privilege access, patching, and on-call readiness in a fast-growing environment.