IT Systems Engineer I: Infrastructure & Automation

Southside Bank

Fort Worth (TX)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical, Prescription Drugs, Dental, &

Vision Insurance

Insurance Eligibility for Team Members

401(k) with a Match

Life Insurance

Paid Time Off

Paid Bank Holidays

Wellness Programs

Employee Assistance Programs

Tuition Reimbursement

Job summary

Southside Bank is seeking an IT Systems Engineer I to support systems infrastructure by maintaining configurations, performing installations, and enforcing standards. The role covers physical and virtualized environments, system security, vulnerability remediation, performance optimization, imaging, lifecycle, and disaster recovery.

You will document policies and participate in enterprise technology implementations, provide Level 2 support, and collaborate with colleagues.

Qualifications

Associate's degree in computer or business-related field or equivalent education or experience.
Minimum one year in systems infrastructure with medium enterprise base preferred.
Minimum one year Microsoft Windows Server and Desktop experience required, VMware experience preferred.
Microsoft, Linux, or VmWare certification is highly preferred.
Experience with Microsoft SCCM, Intune, M365, Entra ID required.
Experience with DNS, DHCP, network backup and recovery, and scripting.

Responsibilities

Operate controls on a timely basis and drive continuous process improvement at all levels.
Documents policies, operating standards and procedures for IT processes identified or specified.
Secures physical and virtual clients/servers by following and enforcing policies, verifying and monitoring access.
Assists in set up, configuration, and supports internal and external systems and network and client operating systems as appropriate.
Maintains all systems, infrastructure applications, security, and network and client operating systems configurations.
Troubleshoots system performance issues, develops and implements technical solutions related to infrastructure applications, software and other corporate systems.
Ensures issues are tracked and resolved in a timely fashion.
Provides Level 2 data and/or telecommunication support for team members and end-users and appropriately communicates the actions to resolve issues; contacts the appropriate vendor for service when a problem cannot be resolved.