IT Systems Engineer

Simple Life App; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Flexible hours

Open, inclusive culture

Job summary

Simple Life App is seeking an experienced IT Systems Engineer to join the Internal IT team. You will provide technical support for ~300 employees/contractors and ensure security and reliability across Apple and Windows/Android devices.

You will manage identity and access, contribute to SaaS procurement, and help build our internal IT knowledge base. The role requires coordination across teams and overlap with Cyprus office hours.

Qualifications

• 3+ years experience with MDM for macOS on 300+ devices.
• 3+ years experience managing Google Workspaces, Slack, Entra ID, Jira, Confluence, Cloudflare Zerotrust or similar services.
• Understanding of the identity and access management in SaaS-heavy environments.
• Network basics: static routing, switching, core protocols, wireless.
• Experience working with infrastructure as code – VPN configuration defined in Terraform.
• Experience programming with JavaScript / TypeScript / Python.
• Comfortable communicating with diverse groups of people across the company.
• At least 6 hours overlap with the office timezone (Cyprus).

Responsibilities

• Provide technical support for ~300 employees / contractors.
• Ensure security and reliability of ~300 Apple devices and 20–30 Windows / Android devices.
• Manage team members identity and access, including on / off-boarding.
• Participate in SaaS tools procurement and inventory.
• Participate in hardware equipment procurement and inventory.
• Help us build and maintain the knowledge base of Internal IT domain.
• Address potential and actual security breaches, escalating and / or resolving.
• Develop automated solutions as we grow (on / off-boarding, etc).
• Help us shape the processes and form of internal IT.

Skills

MDM macOS

Google Workspaces

Slack

Entra ID

Jira

Confluence

Zerotrust

IAM

Networking basics

Terraform

JS/TS/Python

Communication

Timezone alignment

Tools

Terraform

Job description

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.

Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.

With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.

We are looking for an experienced IT Systems Engineer who will join our Internal IT team.

Push the pace of innovation and build a future of a healthier world with us!

What we can offer you to work on:

• Provide technical support for ~300 employees / contractors;

• Ensure security and reliability of approximately 300 Apple devices and 20–30 Windows / Android devices.

• Manage team members identity and access, including on / off boardings;

• Participate in SaaS tools procurement and inventory;

• Participate in hardware equipment procurement and inventory;

• Help us build and maintain the knowledge base of Internal IT domain;

• Address potential and actual security breaches, escalating and / or resolving upon discovery;

• Develop automated solutions as we grow (on / off boarding, etc);

• Help us shape the processes and form of internal IT;

What we look for:

• 3+ years experience with MDM for macOS on 300+ devices;

• 3+ years experience managing Google Workspaces, Slack, Entra ID, Jira, Confluence, Cloudflare Zerotrust or similar services;

• Understanding of the identity and access management in a SaaS-heavy environments;

• Network basics: static routing, switching, core protocols, wireless;

• Experience working with infrastructure as code – Our VPN configuration is defined in Terraform;

• Experience programming with JavaScript / TypeScript / Python;

• Comfortable communicating with diverse groups of people across the company;

• At least 6 hours overlap with the office timezone (Cyprus);

Beneficial skills:

• Deep macOS knowledge: hardening, CLI tools, specific setups (always on VPN and so on);

• Deep Windows knowledge: internals, enrollment methods, security hardening, strong troubleshooting skills;

• Experience with EDR solutions;

• Experience with RBI / VDI solutions;

• Experience with distributed logging / tracing;

• Experience with Grafana / Prometheus;

• Previous experience in dynamic product IT companies;

Perks and benefits:

• Competitive salary package commensurate with experience;

• Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product;

• Flexible hours. We focus on your results, not how long you spend at your desk.