IT Systems Engineer

Ricardo Deutschland GmbH; Detroit (MI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ricardo Deutschland GmbH in Detroit is seeking an IT Infrastructure Engineer to deliver high‑quality IT services across servers, storage, virtualization, and cloud environments, aligning with security, compliance, and operational needs.

You will manage incident and change processes, support global network and vendor interactions, and contribute to the IT roadmap with a focus on reliability, security, and scalable solutions in a multinational context.

Qualifications

• Experience delivering IT services across server, storage, virtualization and cloud environments.
• Strong understanding of information security and compliance in operational IT.
• Experience coordinating with global teams and vendors.

Responsibilities

• Maintain IT services through server, storage and cloud technology stacks.
• Proactive administration and management of IT infrastructure.
• Incident, problem and change management.
• Support networking with the global network team.
• Produce and maintain operational documentation.

Skills

Azure VMs

VMware vSphere / vCenter

Hyper-V

Windows Server

Backup / DR

Networking basics

M365 / Entra / Intune

Security & compliance

Education

Higher IT qualification

Tools

Dell servers

Cisco switches/routers

Synology storage

NetApp storage

Job description

Ricardo - Pushing Boundaries: A World leader in propulsion engineering from concept to production

Ricardo is a trusted engineering partner specialising in complex propulsion, driveline, and energy systems. We work with customers globally to deliver end-to-end solutions from initial design through to full production. For over 110 years, we have been at the forefront of world changing engineering innovation, partnering with many of the world’s most ambitious organisations to improve performance, push boundaries, and accelerate progress. Headquartered in Shoreham by Sea (UK), Ricardo brings together more than 1,000 experts and delivers in excess of 200 major program s globally at any given time. For more information, visit www.ricardo.com

The Role :

Key Purpose: Deliver high-quality IT services that meet or exceed the expectations of our clients and stakeholders, focusing on the provision, administration, and compliance of servers, storage, virtualization t echnology and cloud environments. Structure and reporting relationship, Local team also includes IT Support Technician. Wider System Engineering team members are located in the UK, Czechia and China .

• S eamless global delivery and problem resolution.
• Project delivery in line with strategic direction and operational requirements: Support the mitigation of security vulnerabilities, and the resolution of security incidents.
• Apply information security principles to daily working practice.
• Understand the costs associated with relevant technology solutions.
• Engage with and work with external parties as appropriate to delivery. Follow relevant standards, company policies and best practices.
• Keep abreast of technology changes and contribute to the IT roadmap.

Ke y Responsibilities:

• REQUIRED: Must be currently legally authorized to work in the United States without the need for current or future work visa sponsorship.
• Maintain high-quality IT services through the provision of server, storage and cloud technology stacks.
• Proactive administration and management of IT Infrastructure.
• Incident and event management.
• Change management.
• Vulnerability and patch management.
• Privileged Access Management. Cost t analysis and obsolescence planning .
• Resolution of 2nd and 3rd line support tickets.
• Participate in after-hours upgrades, troubleshooting, and/or on-call availability as required .
• S upport networking through collaboration with global network team.
• Collaborate with the wider IT team to support

Key Competencies and Experience :

• Proxy and Conditional Access
• Azure VMs, VMWare vSphere / vCenter, Hyper-V
• Windows Server and Desktop OS
• Backup / Disaster Recovery / Business Continuity
• A mazon Web Services compute and storage
• Privileged Access Management
• Core networking principles.
• Good understanding of the principles of Information Security and the role of compliance in operational IT.
• Experience with the configuration and administration of M365, including Entra, Intune and Autopilot.
• Creating and maintaining operational documentation.
• Desirable technical and professional skills, knowledge and qualification:
• Experience working in the engineering design and manufacturing sector .
• Experience with Dell and Cisco servers, Synology and Netapps storage .
• Higher level qualification in an IT discipline .
• Delivery of technical projects according to specification and communication with stakeholders.
• Experience working with vendors to deliver IT solutions and services.
• Networking knowledge including LAN/WAN, TCP/ IP and related protocols Knowledge of Azure Fundamentals

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.

We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Diversity, Equality, and Inclusion statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, creed, gender identity. sexual orientation, pregnancy or pregnancy-related condition, marital or parental status (IL only), height, weight, national origin, citizenship status, age, domestic violence victim status, arrest record or conviction record (MI only), genetic information, military or veteran status or disability, or any other classification protected by applicable federal, state, or municipal law. VEVRAA Federal Contractor.

Ricardo is a Disability-confident employer. Please advise the recruitment team via [e-mail] if you require any adjustments to support you throughout the recruitment process.