IT Systems Engineer

Akkodis; Dallas (TX); Hybrid; USD 96,000 - 103,000; Full time

Job summary

Akkodis is seeking an IT Systems Engineer in Dallas, TX on a Contract basis. The role focuses on AV/UC deployments, interoperability, and workplace technology standards. The incumbent will coordinate across architectural, engineering, and operations teams to ensure scalable, standards-based implementations.

Responsibilities include executing the technology roadmap, documenting configurations, and supporting pilots and validation of new capabilities. Travel is expected up to 10%.

Qualifications

• Experience with AV/UC, conference room technologies, or workplace IT systems.
• Strong attention to detail in configuration, documentation, and standardization.
• Ability to manage multiple workstreams and coordinate across teams.

Responsibilities

• Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure.
• Execute against the workplace technology roadmap and backlog
• Coordinate deployments, upgrades, and changes across conference room environments
• Track deliverables, risks, and dependencies across multiple initiatives
• Develop and maintain build guides, configuration templates, and runbooks
• Assist with incident triage and root cause analysis for workplace technology issues

Skills

AV/UC systems

Project coordination

Documentation

Troubleshooting

Stakeholder management

Education

Bachelor’s degree preferred

High school diploma or GED required

Tools

Microsoft Teams Rooms

Webex

Job description

Akkodis is seeking a – “IT Systems Engineer” for a Contract position with a client located in Dallas, TX (Hybrid).

Pay Range: $70-75/hr. (The rate/salary may be negotiable based on experience, education, geographic location, and other factors.).

Position Overview

Responsibilities

Product Execution & Coordination

• Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure.
• Execute against the workplace technology roadmap and backlog
• Coordinate deployments, upgrades, and changes across conference room environments
• Track deliverables, risks, and dependencies across multiple initiatives

Standards Implementation

• Apply defined standards, configurations, and reference designs to real-world deployments
• Ensure all room builds and updates align with approved architecture and technology stacks
• Validate configurations and support quality checks before production rollout

Operational Enablement

• Work closely with operations teams to ensure solutions are deployable, supportable, and documented
• Develop and maintain:
• Build guides
• Configuration templates
• Support documentation and runbooks
• Assist with incident triage and root cause analysis for workplace technology issues
• Gather feedback from users and operations to identify improvement opportunities
• Support pilots, testing, and validation of new technologies and capabilities
• Help refine standards and configurations based on real-world performance
• Coordinate with vendors, integrators, and internal teams during deployments
• Assist with validation of new hardware, firmware, and platform updates

Scope & Impact

• Supports delivery of firm-wide conference room and workplace technology solutions
• Enables consistent implementation of standards across hundreds of rooms and devices
• Improves operational efficiency through documentation, repeatability, and process discipline
• Acts as a key bridge between architecture, engineering, and operations

Qualifications & Experience

• 5+ years related experience with 3+ years domain experience (AV and unified comms segment)
• Bachelor’s degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required.
• Experience with AV/UC, conference room technologies, or workplace IT systems
• Familiarity with platforms such as Microsoft Teams Rooms, Webex, or similar
• Strong attention to detail in configuration, documentation, and standardization
• Ability to manage multiple workstreams and coordinate across teams
• Strong troubleshooting and problem-solving skills
• Consistent, standards-aligned deployment of workplace technology solutions
• Reduced operational friction through clear documentation and repeatable processes
• Effective execution of projects and backlog items
• Contribution to continuous improvement of user experience and system reliability
• Some travel needed - 10%

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers