IT Systems Engineer

AI Chopping Block; Costa Mesa, Northern (CA, KY); Hybrid; USD 129,000 - 171,000; Full time

Benefits offered by this job

Equity grants

Top-tier benefits

Job summary

Anduril Industries is seeking to enhance IT service delivery by building automations and AI-assisted workflows that reduce routine tasks for service desk agents. The role also focuses on self-service automation for internal customers to resolve requests quickly without human intervention.

You will design, build, and implement innovative solutions across the company to improve service quality and operational efficiency.

Qualifications

• 3+ years of experience in IT Engineering.
• Experience managing productivity, collaboration, and design tools.
• Adept in programming with Python, Go, or Rust.
• Proven success in developing end-user applications and workflow automations using REST APIs and Webhooks.
• Ability to work autonomously and take ownership of complex projects.
• Strong communication and collaboration skills across functions.

Responsibilities

• Design and build automations that take repetitive work off IT Service Desk, including provisioning and access requests, using AI where it yields efficiency.
• Ship self-service tools enabling internal customers to resolve IT requests independently and safely.
• Develop custom applications and automations that extend existing tools and systems.

Skills

3+ years IT Engineering

Productivity tools management

Programming languages (Python, Go,Rust

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE JOB

The work is split roughly between two outcomes. First, increasing service desk agent efficiency by building automations, integrations, and AI-assisted workflows that take routine tasks off our agents’ plates so they can focus on the harder problems. Second, providing self-service automations to internal customers: employee-facing tools that handle common requests (access, provisioning, lifecycle changes, troubleshooting) instantly and safely.

This is a role with wide berth. You’ll have the latitude to design, build, and implement solutions that materially improve service quality and operational efficiency for the entire company.

WHAT YOU’LL DO

• Design and build automations that take repetitive work off of IT Service Desk, from account provisioning and access requests to common troubleshooting flows, applying AI (LLMs, agents, classification, summarization) where it produces a real efficiency gain.
• Ship self-service tools that let internal customers resolve common IT requests on their own, safely and without waiting on a human agent.
• Build creative custom applications and automations that extend the tools and applications we own.

REQUIRED QUALIFICATIONS

• 3+ years of experience in IT Engineering.
• Experience managing productivity, collaboration, and design tools.
• Adept in leveraging a programming language, including Python, Go, Rust, etc.
• Proven success in developing end-user applications and workflow automations for end-to-end continuous integration solutions using REST APIs and Webhooks.
• Ability to work autonomously and take ownership of complex projects.
• Ability to navigate ambiguity, resolve user issues, and work autonomously to identify and solve problems.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

PREFERRED QUALIFICATIONS

• DevOps experience: CI/CD pipelines, deployment automation, and operating production services.
• Experience applying AI/LLMs to internal tooling, support workflows, or agent-assist use cases.
• Experience conducting security architecture or design reviews around custom business applications.
• Experience implementing onboarding and off-boarding automations for an enterprise at scale.
• Background of supporting complex initiatives across applications.
• Familiarity with one or more infrastructure as code languages (e.g., Terraform, AWS CDK) in a production capacity.

US Salary Range

$129,000 — $171,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

Benefits

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

For more information, Explore Our Benefits.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.