IT Systems & Automation Specialist

Pastors Heart; United States; Remote; USD 62,000 - 103,000; Part time

Benefits offered by this job

1099 Contractor

Remote work

Flexible schedule

Job summary

Pastor’s Heart is seeking a Platform & Systems IT Specialist to build, maintain, and scale the WordPress-based counseling platform. You will create dashboards, ensure stability, and provide hands-on support for pastors and staff in a remote setting.

You will optimize performance, implement security best practices, and help integrate email, scheduling, and forms. This role is ideal for a problem-solver who cares about meaningful work and faith-based teams.

Qualifications

• 3+ years experience with WordPress development and administration.
• Strong experience building and managing user dashboards.
• Understanding of: user roles and permissions, site performance optimization, security best practices.
• Ability to troubleshoot technical issues efficiently.

Responsibilities

• Platform & Website Development: Develop, manage, and optimize WordPress to support large user volumes; build and maintain dashboards for pastors, counselors, and admin staff.
• Dashboard & User Experience: Improve user flows for login, scheduling, messaging, and client management; ensure dashboards are clean and stable.
• Technical Support: Troubleshoot login, access, and system issues for pastors and staff; provide guidance to non-technical users; minimize downtime.
• Systems & Performance: Monitor site performance; implement updates, backups, and security best practices; assist with integrations.
• WordPress Administration: Manage themes, plugins, updates, configurations; ensure compatibility and prevent conflicts.

Skills

WordPress development

Dashboard development

User roles & permissions

Site performance optimization

Security best practices

Troubleshooting

Tools

Hosting environments

Caching/CDNs

Job description

This is a remote position.

Job Summary

Pastor’s Heart is looking for a Platform & Systems IT Specialist to help build, maintain, and scale the technical foundation of our Christian counseling platform. This role focuses on WordPress development, dashboard creation, system stability, and day‑to‑day technical support for pastors and staff. You will ensure our site can support a growing number of users while remaining secure, reliable, and easy to use. This is a hands‑on role for someone who enjoys solving problems, improving systems, and supporting real people doing meaningful work.

Key Responsibilities

Platform & Website Development

• Develop, manage, and optimize WordPress to support large user volumes
• Build and maintain custom dashboards for:
  • Pastors
  • Counselors
  • Admin staff
• Ensure fast load times, uptime, and scalability

Dashboard & User Experience

• Improve user flows for:
  • Login
  • Scheduling
  • Messaging
  • Client management
• Ensure dashboards are clean, intuitive, and stable
• Work with leadership to translate needs into functional tools

Technical Support

• Troubleshoot login, access, and system issues for pastors and staff
• Provide technical assistance and guidance to non-technical users
• Resolve issues quickly to minimize downtime

Systems & Performance

• Monitor site performance and address bottlenecks
• Implement updates, backups, and security best practices
• Assist with integrations as needed (email, scheduling, forms)

WordPress Administration

• Manage themes, plugins, updates, and configurations
• Ensure compatibility between plugins and custom features
• Prevent conflicts that impact user experience

Personal & Values Fit

• Comfortable supporting pastors and faith-based teams
• Patient communicator with non-technical users
• High integrity with sensitive information
• Self-directed and solution-oriented

Requirements

Required Skills & Experience

Technical Requirements

• 3+ years experience with WordPress development and administration
• Strong experience building and managing user dashboards
• Understanding of:
• User roles and permissions
• Site performance optimization
• Security best practices
• Ability to troubleshoot technical issues efficiently

Nice to Have (Not Required)

• Experience scaling membership or SaaS-style platforms
• Experience with hosting environments and caching/CDNs
• Familiarity with HIPAA‑aware system design (non‑clinical systems)

Benefits

• Employment Type & Compensation Type: 1099 Contractor
• Location: Remote
• Schedule: Flexible with ongoing support

Compensation

• $45–$75 per hour, based on experience
• Retainer options available for long‑term engagement

Why Work With Pastor’s Heart

• Mission‑driven organization serving people everywhere
• Real impact through technology that supports care
• Freedom to build systems the right way
• Leadership that values clarity, structure, and excellence