IT Systems Administrator I: Azure, Windows & VMware

New Mexico Mutual; Albuquerque (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

New Mexico Mutual is seeking an IT System Administrator I to support our IT infrastructure. You will handle software deployments, assist with vulnerability management, daily operations, system maintenance, and troubleshooting of Windows and Linux environments.

You will work with Azure and Exchange, onboarding/offboarding, patching, server builds, and VMware, while providing end-user support and collaborating with service desk. A bachelor degree or equivalent experience is required.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field; four years of equivalent work experience may substitute for degree.
• 1–2 years of experience in systems administration or a similar role.
• Strong analytical and problem-solving skills.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Ability to build and maintain relationships with technical and non-technical personnel.
• Ability to work with third party vendors for support and resolving technical issues.
• Ability to work as a team to accomplish larger goals and improve technical knowledge.
• Ability to maintain a ticketing queue and update tickets with progress reports.
• Ability to work after hours to patch and update servers during non-production hours.

Responsibilities

• Assist with software installations and troubleshooting in Windows and Linux.
• Maintain software deployments and removals as well as software inventory using PDQ.
• Assist with Azure administration, compliance, and data loss prevention.
• Conduct new user orientations and onboarding/offboarding of users.
• Assist with vulnerability management.
• Assist with patching and security updates for Windows and RedHat.
• Assist with new server builds, server hardening, and troubleshooting outages using VMware.
• Demonstrate analytical skills by researching problems and developing resolutions with documented steps.
• Provide end-user support when required.
• Assist service desk members with tickets and triage events.
• Continue to maintain technology skills by seeking to continually improve skill sets and learn new technologies.
• Other duties as assigned.

Skills

Analytical skills

Organizational skills

Communication skills

Multitasking

Relationship building

Vendor management

Teamwork

Ticketing

After-hours support

Education

Bachelor's degree or 4 years equivalent experience

Tools

Active Directory

Windows 11

MS Office

Azure/Exchange

RedHat Linux

VMware

MS SQL

Hardware/Software

Job description

New Mexico Mutual is seeking an IT System Administrator I to support our IT infrastructure. You will handle software deployments, assist with vulnerability management, daily operations, system maintenance, and troubleshooting of Windows and Linux environments.

You will work with Azure and Exchange, onboarding/offboarding, patching, server builds, and VMware, while providing end-user support and collaborating with service desk. A bachelor degree or equivalent experience is required.