IT Systems Administrator I

Seattle's Union Gospel Mission; Renton (WA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Basic Life Plan – company paid

Voluntary Life/AD&D/Disability/SoI

EAP & 24/7 Virtual Mental Health

Paid vacation and sick time

Holidays + Floating Holiday

Retirement benefits with company match

Continuing Education Reimbursement

Job summary

Seattle's Union Gospel Mission is seeking an IT Systems Administrator I to maintain hardware, software, and network infrastructure across the mission. This role deploys, configures, monitors, and secures LAN/WAN, VPNs, and Wi‑Fi while ensuring server deployments and access controls meet security standards.

Schedule: Mon–Fri 8:00 AM–4:30 PM; starting pay $37.31/hour. Requires an associate degree and 5+ years in AD and network troubleshooting; Network+ or Windows Server certifications preferred.

Qualifications

• Associate degree in computer science, engineering or IT network field required.
• 5+ years of experience with Microsoft Active Directory.
• 5+ years of experience troubleshooting networks.
• CompTIA Network+ or Microsoft Windows Server/Client certifications preferred.

Responsibilities

• Set up, maintain, and upgrade computer networks including VPNs and routers.
• Evaluate, monitor, and maximize network performance.
• Update and configure virus protection and security software.
• Troubleshoot hardware, software, and communication equipment issues.
• Install and configure LAN/WAN and related communication systems.
• Manage users in VOIP and Microsoft 365.
• Communicate updates to end-users and provide training on system changes.
• Forecast software/hardware needs and coordinate with vendors.

Skills

Active Directory

Network troubleshooting

Digital communications

Microsoft certifications

Education

Associate degree in IT/network field

Tools

VOIP systems

Microsoft 365

Job description

Job Summary

The IT Systems Administrator I is responsible for the maintenance of computer hardware, software, and communication devices that comprise the mission network. This normally includes deploying, configuring, maintaining, and monitoring active network equipment. In addition, this position will concentrate on the overall integrity of the network, server deployment, security, and ensure that the network connectivity throughout the UGM’s LAN/WAN, and Wi‑Fi infrastructure is on par with technical considerations at the network level and pre-established access controls.

Schedule: Monday – Friday 8:00AM - 4:30PM

Target starting pay: $37.31/hour

How You Will Serve

• Setting up new networks. Maintaining and upgrading existing computer networks, including VPNs and routers
• Evaluating, monitoring, and maximizing network performance
• Updating and configuring virus protection software and other programs to keep network secure
• Troubleshooting errors in software, hardware configuration, communications equipment, and fixing problems
• Installing and configuring computer systems and network equipment, including local area networks (LANs), wide area networks (WANs) and communication systems
• Managing users in VOIP systems and Microsoft 365
• Communicating updates and problems to end-users
• Provide training and coordinate implementation of system, policy, and procedures to end-users.
• Preemptively determining Mission’s software and hardware needs
• Work with vendors or other departments to analyze network or system problems and resolve related issues.
• Attend and participate in all Mission, Division and Department meetings and training, as required.
• Any other job-related duties as assigned by supervisor.

How You Qualify

• An associate’s degree in computer science, engineering, or an IT network-related field is required.
• 5+ years of experience with Microsoft Active Directory
• 5+ years of experience troubleshooting networks.
• Experience in digital communications is highly preferred.
• CompTIA Network+ or any Microsoft certifications in Windows Server/Client preferred.

How We Support Each Other

Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.

Faithfully upholds The Mission and your team in prayer.

Participates in team devotions as schedule permits.

Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.

Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

• All regular full-time employees, you are eligible to participate in our generous benefits package:
• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith

• We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
• We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
• We believe in the deity and humanity of our Lord Jesus Christ:
• His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
• His sinless life (Phil. 2:5-11)
• His miracles (Matt. 4:23)
• His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
• His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
• His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
• His future return in power and glory (1 Thess. 4:16-18)
• We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
• We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1-22, Gal. 5:22-23)
• We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
• We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Values Statement

To be Gospel centered, united together, living faithfulness and pursing excellence.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.