Support Services Associate I - Women & Children's Shelter

Seattle's Union Gospel Mission; Seattle (WA); On-site; USD 24,207 - 34,477; Full time

Benefits offered by this job

Medical benefits

Life Insurance

Voluntary Benefits

Mental Health support

Paid vacation

Paid sick leave

Holidays

Job summary

Seattle's Union Gospel Mission is seeking a Support Services Associate I to maintain facility safety, order, and cleanliness and to provide backup assistance to other staff. The role features a 6:00AM–2:30PM weekday schedule and a starting pay of $21.30 per hour.

You will perform janitorial duties, assess hazards, assist with admin tasks, and support Guest Services including drug screens when needed. The position requires a high school diploma and customer service experience.

Qualifications

• A high school diploma or equivalent is required.
• Customer service experience is highly preferred.
• Previous janitorial experience is preferred.
• Proficient in Microsoft Office Suite.

Responsibilities

• Perform janitorial duties, including duties left over from a different shift.
• Assess and record safety hazards and maintenance needs.
• Record and organize messages for clients and staff.
• Provide referrals for callers when necessary.
• Assist with a variety of administrative duties.
• Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital.

Skills

Customer Service

Janitorial experience

Microsoft Office proficiency

Education

High School Diploma

Tools

Microsoft Office

Job description

The Support Services Associate I will be responsible for maintaining facility safety, order, and cleanliness and will provide backup assistance to other staff.

Scheduled: Monday - Friday 6:00AM - 2:30PM

Starting Pay: $21.30

How You Will Serve

• Perform janitorial duties, including duties left over from a different shift.
• Assess and record safety hazards and maintenance needs.
• Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift.
• Do occasional room checks or searches as needed.
• Assist with a variety of administrative duties.
• Act as backup to Guest Services by performing Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital.
• Handle office telephones and monitor incoming people.
• Record and organize messages for clients and staff.
• Provide referrals for callers when necessary.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

How You Qualify

• Acknowledge and sign the Mission's Statement of Faith (see below).
• A high school diploma or equivalent is required.
• Customer Services experience is highly preferred.
• Previous janitorial experience is preferred.
• Proficient in Microsoft Office Suite

How We Support Each Other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

All regular fulltime employees, you are eligible to participate in our generous benefits package:

• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is primarily working in a temperature-controlled environment. Required to frequently stand, balance, twist, stoop, kneel and reach with hands/arms. Frequently lift up to 30 pounds and walks, use stairways to climb to multiple floors within the building. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.

Statement of Faith

• We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
• We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
• We believe in the deity and humanity of our Lord Jesus Christ:
  • His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
  • His sinless life (Phil. 2:5-11)
  • His miracles (Matt. 4:23)
  • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
  • His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
  • His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
  • His future return in power and glory (1 Thess. 4:16-18)
• We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
• We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1-22, Gal. 5:22-23)
• We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
• We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Values Statement

To be Gospel centered, united together, living faithfulness and pursing excellence

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.