IT Systems Administrator: Hands-On Support & Asset Mgmt (Contract)

netPolarity, Inc. (Saicon Consultants, Inc.); Austin (TX); On-site; USD 55,104 - 68,880; Full time

Job summary

A technology services provider in Austin is seeking a Mid-Senior level IT Support professional to manage technical issues and support IT asset life cycle. Key responsibilities include troubleshooting hardware and software problems, assisting staff, and developing operating procedures. Ideal candidates have strong English communication skills and proficiency in Windows and macOS systems, with experience in managing assets. The position offers a competitive hourly pay range of $40 to $50.

Qualifications

• Must be proficient in technical support for hardware and software.
• Ability to manage IT asset lifecycle efficiently.
• Experience in maintaining networks and telecommunication systems.

Responsibilities

• Provide day-to-day technical support for hardware and software issues.
• Assist in IT asset life cycle refresh process.
• Manage logistical aspects of laptop distribution.
• Develop and document standard operating procedures.
• Support in computer room and data center operations.

Skills

Excellent written and spoken English

Fully proficient with Windows and macOS

Extensive experience with Microsoft Excel

Working knowledge of iOS and Android

Understanding of PC hardware and troubleshooting

Ability to maintain effective relationships

Ability to communicate technical information

Ability to conduct training programs

Ability to multitask

High level of accountability

Tools

Microsoft Office Suite

SharePoint

Job description

A technology services provider in Austin is seeking a Mid-Senior level IT Support professional to manage technical issues and support IT asset life cycle. Key responsibilities include troubleshooting hardware and software problems, assisting staff, and developing operating procedures. Ideal candidates have strong English communication skills and proficiency in Windows and macOS systems, with experience in managing assets. The position offers a competitive hourly pay range of $40 to $50.