IT Systems Administrator — Enterprise IT & Desktop Support

Re Build; City of Rochester (NY); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid time off

Ownership in company

Job summary

Re:Build is seeking an IT Support Specialist to provide end-user support for hardware, software, and connectivity across our multi-site manufacturing environment. You will address incidents, install and maintain systems, and collaborate with IT teams and vendors.

The role may include occasional evenings and weekend coverage and requires strong customer service, organization, and problem solving. Ideal candidates have 3–5 years of IT administration experience, solid Windows/AD/M365/Azure

Qualifications

• 3–5 years of experience administering IT systems and resolving user issues.
• Strong knowledge of Windows 10/11 and Windows Server 2012R2–2022, Active Directory, M365 & Entra ID, Azure.
• Networking concepts and methodologies; virtualization and cloud platforms (VMware/AWS/Azure).
• Scripting in PowerShell, Python, Bash, or similar; Linux/macOS familiarity a plus.
• Willingness to work evenings/weekends and travel (<10%). Fluent English.

Responsibilities

• Maintain, configure, and operate computer systems reliably.
• Design and deploy technical solutions with emphasis on documentation and training.
• Monitor and diagnose hardware/software issues; run diagnostics and document resolutions.
• Upgrade server hardware and OS/software for security and availability.
• Implement data protection, disaster recovery, and backup procedures.
• Lead desktop and helpdesk support; troubleshoot across sites with external providers.

Skills

Windows administration

Networking basics

PowerShell

Python

English fluency

Education

Relevant IT certifications

Tools

Active Directory

Microsoft 365 & Entra ID

Azure

PowerShell

VMware

AWS

Linux

macOS

Python

Job description

Re:Build is seeking an IT Support Specialist to provide end-user support for hardware, software, and connectivity across our multi-site manufacturing environment. You will address incidents, install and maintain systems, and collaborate with IT teams and vendors.

The role may include occasional evenings and weekend coverage and requires strong customer service, organization, and problem solving. Ideal candidates have 3–5 years of IT administration experience, solid Windows/AD/M365/Azure