IT Systems Administrator

Alutiiq; San Diego (CA); On-site; USD 53,000 - 63,000; Full time

Job summary

Alutiiq Information Management, LLC seeks an IT Systems Administrator in San Diego, CA to support NIWC Pacific RESTORE Laboratory. You will manage Windows systems, AD/Exchange, and incident response in a US Navy/DoD IT environment, delivering reliable IT services and security-compliant operations.

The role requires 2–5 years of related experience, an IT-certification or equivalent, U.S. citizenship, and the ability to obtain SECRET clearance. Excellent customer service and teamwork are essential.

Qualifications

• Associate’s degree in information technology or related field/equivalency (DoD preference).
• Certifications: CompTIA A+/Network+/Security+ or CNSSI 4011 or SSCP (one).
• 2–5 years of related experience with Windows and MS Office.
• Willingness to learn, be a team player, and provide excellent customer service.
• Experience troubleshooting hardware/software on Mac and PC; Security+ is a plus.

Responsibilities

• Install, configure, troubleshoot, and maintain client/server setups to protect confidentiality, integrity, and availability.
• Manage accounts, firewalls, patches; create AD, Exchange, and Teams accounts.
• Coordinate with departments to procure, install, and maintain PCs and applications.
• Oversee backup/recovery tasks and security controls; respond to malware incidents.

Skills

Windows operating systems

Microsoft Office

Troubleshooting

Customer service

Team player

Active Directory

Exchange

Teams

Education

Associate’s degree in information technology or related field/equivalency

Tools

Active Directory

Exchange

Teams

Service Manager

Windows Server

Job description

Alutiiq Information Management, LLC a subsidiary of Alutiiq, LLC is seeking an IT Systems Administratror in San Diego, CA. This position will support Naval Information Warfare Center (NIWC) Pacific Reverse Engineering Science and Technology for Obsolescence, Repair and Evaluation (RESTORE) Laboratory. The chosen candidate will provide Information Technology (IT) support associated with components and systems within a US Navy/Marine Corps RDT&E environment for RESTORE.

• Installs, configures, troubleshoots, and maintains client/server configurations (hardware and software) to ensure their confidentiality, integrity, and availability.
• Manages accounts, firewalls, and patches. Responsible for access control, passwords, and account creation and administration. Create user Active Directory accounts, Exchange email accounts, and Teams accounts.
• Work with all corporate departments and branch offices to investigate, review needs, obtain price quotes, make recommendations, install, and maintain personal computers and applications.
• Overseeing or conducting backup and recovery tasks; Implementing operational and technical security controls; adhering to organizational security policies and procedures. Respond in a timely manner to malware incidents and remediate malware infected systems.
• Perform analysis and development of the integration, testing, operations, and maintenance of systems security.
• Assist in providing computer technical support relating to software and hardware problems reported by users.
• Provide daily support and technical issues resolution via instant messaging, phone calls, email, and Service Manager ticketing system.
• Demonstrates capacity for prioritization and management in a dynamic environment.
• Assist in setting up and troubleshooting for Business/Teams Video Teleconferences.
• Maintain and troubleshoot conference room audio visual equipment.

Payrate: $38.46 to $45.67 Hourly

• Associate’s degree in information technology or related field/equivalency. Applicable military training/experience highly desired; appropriate US Navy “A” and “C” schools, USMC Data Systems Administrator, etc apply and/or other DoD IT Training is applicable.
• Desired Certifications: CompTIA A+, CompTIA Network+, CompTIA Security +, CNSSI 4011, or SSCP (Just 1 of these is acceptable) and operating system certification or ability to obtain operating system certification. Already member of CSWF highly desirable.
• Two (2) to five (5) years of related experience. Strong, technical working knowledge of Windows Operating Systems and Microsoft Office.
• Must have a willingness to learn new technologies and to be a team player and provide excellent customer service.
• Demonstrated experience troubleshooting computer hardware and software, to include computer repair, both Mac and PC.
• Current Security+ certification
• Must be a U.S. Citizen
• SECRET Clearance or ability to gain clearance.