Systems Administrator (Desktop Support - ISPOC)

New Directions Technologies, Inc; Port Hueneme (CA); On-site; USD 79,000 - 102,000; Full time

Job summary

New Directions Technologies, Inc. is seeking a skilled Systems Administrator to join our team supporting NSWC PHD at Port Hueneme, CA. The role focuses on daily operation, maintenance, and security of government IT systems to ensure reliable access to infrastructure and applications.

Responsibilities include hands-on support for servers, workstations, OS, network services, and security posture. U.S. citizenship and ability to obtain a DoD security clearance are required.

Qualifications

• Bachelor's degree requirement for the role.
• Must be able to obtain and maintain a DoD security clearance.
• U.S. citizenship is required due to customer requirements.

Responsibilities

• Support daily operation, maintenance, and security of government IT systems.
• Provide hands-on technical support for servers, workstations, OS, network services, and related hardware/software.
• Develop system documentation, scripts, and automation to improve efficiency.

Skills

Systems administration

Troubleshooting

Cybersecurity basics

Customer service

Education

Bachelor's degree in Electrical/Electronic/Computer Engineering, Computer Science, or Information Systems

Job description

Systems Administrator (Desktop Support - ISPOC) - ID#:JR-2026-231

Location:

Status:

Full Time

Job Description:

New Directions Technologies, Inc. (NDTI) is seeking a skilled and customer-focused Systems Administrator to join our team supporting the Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD). The Systems Administrator supports the daily operation, maintenance, and security of government information technology systems, ensuring reliable access to the infrastructure, applications, and technical resources necessary to accomplish the Navy's mission.

This position provides hands-on technical support for servers, workstations, operating systems, network services, user accounts, and associated hardware and software. The Systems Administrator installs, configures, monitors, maintains, and troubleshoots IT systems while supporting system upgrades, cybersecurity requirements, data protection, and configuration management. Success in this role requires strong technical troubleshooting skills, attention to detail, effective communication, and the ability to collaborate with other IT professionals to maintain secure, reliable, and efficient systems.

Other responsibilities include:

• Install, configure, maintain, and troubleshoot servers, workstations, operating systems, software applications, and associated hardware to support daily IT operations and customer requirements.
• Monitor system performance, availability, and operational health; identify potential issues and take appropriate corrective actions to maintain reliable system functionality.
• Support the installation, testing, deployment, and maintenance of hardware, software, operating system updates, patches, and system upgrades in accordance with established procedures.
• Administer and maintain user accounts, access permissions, system configurations, and network services while following established security and access-control requirements.
• Assist with implementing and maintaining cybersecurity protections, including antivirus software, firewalls, system security configurations, vulnerability remediation, and other approved security tools.
• Support system backup, recovery, and data-protection activities to help maintain system availability, integrity, and continuity of operations.
• Diagnose and resolve hardware, software, operating system, and connectivity issues, coordinating with network, cybersecurity, service desk, and other specialized technical teams when additional support is required.
• Develop and maintain system documentation, configuration records, troubleshooting procedures, and technical instructions to support consistent system administration and knowledge sharing.
• Create and maintain scripts and basic automation tools to streamline routine administrative tasks, improve operational efficiency, and reduce repetitive manual processes.
• Provide technical assistance and guidance to customers and fellow IT staff, including troubleshooting support, software instruction, and assistance with approved applications and systems.
• Follow established cybersecurity, configuration-management, change-management, and operational procedures while supporting system inspections, compliance activities, and continuous improvement initiatives.

ECraft SA1

Education and Work Experience Requirements:

Due to customer requirements, U.S Citizenship is required.

Must be able to obtain and maintain a DoW Security Clearance for duration of employment.

Bachelor's level degree in Electrical/Electronic/Computer Engineering, Computer Science, or Information Systems.

Salary: the expected pay range for this position is $79,040 to $101,920 but is subject to change.