Systems Administrator

TECHEAD Mid Atlantic; Northern, San Diego (KY, CA); Hybrid; USD 70,000 - 75,000; Full time

Job summary

TECHEAD is seeking a Systems Administrator in San Diego, CA for a contract-to-hire on-site role. You will deliver high-touch technical and customer support for RDT&E network users, triage security-related tickets, and document resolutions in the government ticketing tool.

The ideal candidate holds an active US Government Secret clearance and relevant certifications (CCNA-Security, GICSP, GSEC, Security+ CE, SSCP) and has 13 years of hands-on IT service desk experience.

Qualifications

• Active US Government Secret clearance required.
• Certifications CCNA-Security or GICSP or GSEC or Security+ CE or SSCP preferred.
• Microsoft MCSA or equivalent training.
• 13 years of hands-on IT service desk experience.

Responsibilities

• Deliver high-touch technical and customer support via phone, email, chat, and web inquiries for RDT&E network users.
• Thoroughly document, triage, track, and resolve security-related tickets in the government ticketing tool.
• Analyze security scanner findings and propose patches and countermeasures.
• Assist with authenticated scanning setups, 802.1x NAC, and VPN configurations.
• Support STIG configuration and verification to ensure baseline compliance.

Skills

Security clearances

RDT&E security

ITIL knowledge

HDI-CSR

VPN support

STIG tooling

Education

CCNA-Security

GICSP

GSEC

Security+ CE

SSCP

MCSA

Active US Government Secret clearance

Tools

802.1x NAC

VPN configurations

STIG verification

Government ticketing tool

Job description

Always Connecting, Always Evolving.

You can find more about our team and values by checking us out at TECHEAD.comor onGlassdoor

Job Details:

Title: Systems Administrator
Location: San Diego, CA
Compensation: $70,000 – $75,000 /per Year
Work Type: Contract-To-Hire
Work Location: On-Site

Job Description:

• Deliver high-touch technical and customer support via phone, email, chat, and web inquiries for RDT&E network users; thoroughly document, triage, track, and resolve security-related tickets within the designated government ticketing tool.

• Analyze security scanner findings to recommend precise patches, hotfixes, and countermeasures; conduct initial reviews of event and incident logs to perform rapid threat triage.

• Assist System Administrators with authenticated scanning setups, 802.1x network access control, and Comply-to-Connect (C2C) integration while supporting users with VPN configurations, endpoint security software, and unauthorized software removal.

• Provide direct technical support for Secure Technical Implementation Guide (STIG) configuration and verification across systems to ensure rigid baseline compliance.

• Partner closely with multidisciplinary cybersecurity subject matter experts to expand technical skills while safeguarding critical US Government networks.

REQUIREMENTS

• Must possess an active US Government Secret clearance.

• Active certification in at least one of the following: CCNA-Security, GICSP, GSEC, Security+ CE, or SSCP.

• Microsoft MCSA or documented equivalent technical training.

• 13 years of hands-on technical experience in an IT service desk or help desk environment.

DESIRED SKILLS

• Functional knowledge of ITIL processes; ITIL Foundation Certification is highly preferred.

• HDI-Customer Service Representative (HDI-CSR) or other formal IT customer service credentials.

• Familiarity with government RDT&E environments, log analysis, and baseline operating standards.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.