IT Systems Administrator

Cross Environmental Services, Inc.; Crystal Springs (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A dynamic environmental services firm in Crystal Springs is seeking a hands-on IT Systems Administrator to provide on-site IT support for 31 users across three locations. The ideal candidate should have at least 2 years of experience in IT support or systems administration, strong troubleshooting skills, and proficiency in Microsoft 365. This role requires direct interaction with users and coordination with external vendors. Interested candidates will discuss benefits during the interview process.

Qualifications

• 2+ years of IT support or systems administration experience in a small-to-mid-size business.
• Strong troubleshooting and customer support skills are essential.
• Ability to work on-site and travel as needed.

Responsibilities

• Provide on-site IT support for 31 users across three office locations.
• Serve as primary point of contact for IT issues.
• Coordinate escalations and projects with the Managed Services Provider.

Skills

IT support

Systems administration

Troubleshooting

Customer support

Microsoft 365 administration

Tools

Microsoft 365

Basic cybersecurity tools

Job description

Position Overview

Cross Environmental Services, Inc. (CES) is seeking a hands‑on IT Systems Administrator to serve as the primary internal IT resource. This on‑site role supports daily IT operations and works closely with an outsourced Managed Services Provider (MSP). The ideal candidate is a strong IT generalist who enjoys supporting users directly, coordinating with vendors, and maintaining secure, reliable systems. This is not a remote position.

Key Responsibilities

• Provide on‑site IT support for 31 users across three office locations
• Serve as the primary internal point of contact for IT issues
• Coordinate escalations and projects with the MSP
• Support Microsoft 365 (user accounts, email, Teams, SharePoint)
• Assist with workstation, printer and basic network troubleshooting
• Support onboarding/offboarding (devices, access, accounts)
• Maintain IT documentation and asset inventory
• Assist with cybersecurity practices and endpoint protection
• Support CMMC Level 1 documentation and self‑assessment efforts
• Coordinate with ISPs, copier vendors, and software providers

Requirements

Required

• 2+ years of IT support or systems administration experience, preferably in a small‑to‑mid‑size business environment
• Microsoft 365 administration experience
• Strong troubleshooting and customer support skills
• Ability to work on‑site and travel as needed

Preferred

• Experience working with an MSP
• Basic cybersecurity or compliance exposure (CMMC, NIST, etc.)
• Familiarity with on‑prem server environments
• Relevant IT certifications or equivalent experience
• Website and social media postings and maintenance

Benefits

Benefits will be discussed with the appropriate candidates.