IT Systems Administrator

The Village Network; Boys Village (OH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

PTO 27 days in first year

6 paid holidays

403(b) retirement plan

Job summary

The Village Network is seeking a Systems Administrator to ensure a reliable, secure IT environment supporting clinical and administrative staff. You will manage hybrid AD, Entra ID, and Intune across devices, while maintaining security controls and regulatory compliance.

Ideal candidates have 3–5 years in IT, a degree in a related field, and experience with healthcare or behavioral health settings. This role includes after‑hours support and opportunities to advance within IT.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• 3–5 years of systems administration experience.
• Experience with hybrid AD/Microsoft Entra ID environments and Windows devices.

Responsibilities

• Administer and support hybrid Active Directory environments (on‑prem with Entra ID).
• Manage hybrid-joined and cloud-joined devices across the organization.
• Implement and maintain device compliance policies and configurations.
• Provide Tier 2/3 support and incident response for IT staff.
• Support regulatory compliance and security audits.

Skills

Hybrid Microsoft environments

Active Directory

Microsoft Entra ID

Intune device management

Security best practices

Incident response

On-call support

Regulatory compliance (HIPAA/HITECH)

Documentation & training

Education

Bachelor’s degree in IT/CS or related field

Tools

Microsoft 365

Windows Server

Intune

Entra ID

Networking basics

Job description

Who We Are:Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.Working at The Village Network:The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.Great benefits, competitive salaries, and 232 hours (27 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees.EMPLOYEES MATTER AT TVN!!TVN paid out a 3% annual salary bonus and offered 80 hours of PTO buyback this fiscal year, and has a 12-year history of providing annual bonuses and PTO buybacks!TVN offers a generous retirement contribution into employee 403(b) accounts!Advancement Opportunities: The Village Network is a growing organization and we aim to promote from within.Job Title: Systems AdministratorReports To: IT DirectorDirect Reports: NoneSummary:The Systems Administrator is responsible for the reliable, secure, and efficient operation of the agency’s IT environment. This role supports clinical, administrative, and operational staff by maintaining systems critical to patient care, data security, and regulatory compliance. The ideal candidate brings strong technical expertise in hybrid Microsoft environments, a service-oriented mindset, and experience supporting healthcare or behavioral health organizations.Essential Tasks, Duties, and Responsibilities:Administer and support hybrid Active Directory environments, including on-premises AD integrated with Microsoft Entra IDManage hybrid-joined and cloud-joined devices across the organizationMaintain user accounts, group policies, conditional access, and identity lifecycle processesMonitor and optimize system performance, availability, and reliabilityManage Windows devices using Microsoft IntuneLead and support conversions from traditional Group Policy Objects (GPOs) to Microsoft Intune configuration profilesDesign, deploy, and maintain device compliance policies, configuration profiles, and application deploymentsSupport device enrollment, lifecycle management, and remote troubleshootingImplement and maintain security controls to protect sensitive data, including PHISupport compliance with HIPAA, HITECH, and other applicable regulatory requirementsManage endpoint security, patching, vulnerability remediation, and access controlsAssist with security audits, risk assessments, and incident responseProvide Tier 2/3 technical support for staff, resolving complex system and device issuesCreate and maintain system documentation, standards, and proceduresTrain staff on system use, security best practices, and new technologiesCollaborate with IT leadership on infrastructure planning and modernization initiativesRecommend and implement system improvements to enhance reliability, security, and scalabilityStay current with Microsoft cloud technologies, endpoint management trends, and cybersecurity best practicesParticipate in an after-hours response to cybersecurity alerts, system outages, and critical technical incidents. This includes investigating security events, coordinating incident response, restoring services, and escalating issues as needed to protect organizational systems and data.Knowledge, Skills, and Abilities:Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)3–5 years of experience in systems administration or related IT rolesStrong experience with Windows Server, Active Directory, and Microsoft 365Hands-on experience managing hybrid AD / Microsoft Entra ID environmentsExperience managing hybrid-joined and Entra-joined devicesDemonstrated experience migrating or converting Group Policy to Microsoft IntuneProficiency with Microsoft Intune device and application managementWorking knowledge of networking concepts (TCP/IP, DNS, DHCP, firewalls)Ability and willingness to participate in after-hours on-call support and respond to urgent security or infrastructure incidents outside of normal business hoursPhysical Demands:Constantly operates a computer and other office productivity machinery, such as a copy machine, computer, printer, etc.Ability to communicate (verbally and written) with all levels of personnel, internal and external to the companyAbility to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.Ability to drive to locations within and outside of Ohio and be eligible for auto insurance coverage under organization’s plan.Frequently required to stand and walk. The employee must regularly lift, push, pull, and/or move up to 40 pounds. The employee must be capable of bending, reaching, crouching, and climbing.Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.