IT System Anslyst

Global Business Ser. 4u; Michigan; Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Global Business Ser. 4u is seeking an IT Systems Analyst to join our Dearborn, MI team onsite.

You will gather and analyze business requirements, design and implement IT systems, and serve as the bridge between business goals and technology solutions, with a focus on AI chat and analytics dashboards for dealership customers. You will translate requirements into detailed technical specs, define data flows, use cases, and integration points, and collaborate with internal product teams to address

Formación

• Bachelor's degree in a technology-related discipline.
• 5+ years IT development experience.
• Experience analyzing requirements and designing IT systems.
• Knowledge of Generative AI and Large Language Models (LLMs).
• Experience with BI and data visualization platforms.
• Ability to write use cases and conduct user acceptance testing.
• Ability to translate business needs into technical specifications.
• Collaborate with product teams to address dealer needs and outcomes.

Responsabilidades

• Get and analyze business requirements, design and implement IT systems.
• Bridge between business objectives and technology solutions.
• Collaborate with internal product teams to understand dealer pain points and desired outcomes for an AI chat service.
• Translate business requirements into detailed tech specs for the AI chat system and data integrations.

Conocimientos

Generative AI

LLMs

Analytical thinking

Problem solving

Requirement documentation

UAT

Stakeholder communication

Educación

Bachelor's degree

Herramientas

BI platforms

Data Visualization

Descripción del empleo

Role : IT Systems Analyst -

Location : T/W/TH onsite in Dearborn , MI

• Will be responsible for getting and analyzing business requirements, designing and implementing IT systems


• At least 5 years of experience and will be focusing on AI chat and Analytics dashboard services offered to their dealership customers and will be the critical bridge between business objectives and technology solutions


• Must have knowledge of Generative AI and Large Language Models (LLMs)


• Must have knowledge of Business Intelligence (BI) and Data Visualization Platforms


• Must have Bachelor's degree, preferably in a technology related discipline


• Must have at least 5 years of IT development experience.


• Must have strong analytical and problem-solving skills.


• Must have experience in business requirement documentation, writing use cases, and user acceptance testing.


• Collaborate with internal product teams to understand their specific communication needs, dealer pain points, and desired outcomes for an AI chat service.


• Will need to translate business requirements into detailed tech specs for the AI chat system- what types of questions it should answer, how it should qualify leads, and how it should integrate with existing dealership systems.


• Will need to define data flows, use cases, business requirements, and integration points