Business Systems Analyst for AI Chat Bot

Global Business Ser. 4u; Illinois; Hybrid; USD 85,000 - 115,000; Full time

Job summary

Global Business Ser. 4u, located in Lake County, IL, seeks a Business Systems Analyst to oversee the development and deployment of an AI Chat Bot. The role combines business analysis, project management, and AI technology to deliver a seamless user experience.

You will collaborate with stakeholders, translate requirements, ensure SDLC adherence, test the bot, and provide end-user training and recommendations for improvements. Hybrid work requires in-office presence three days a week.

Qualifications

• Bachelor's degree in a related field.
• Strong business analysis and project management experience.
• Familiarity with AI technology and ML concepts.
• Excellent communication and collaboration skills.
• Ability to work independently and in a team.
• Strong problem-solving and analytical abilities.

Responsibilities

• Collaborate with stakeholders to understand business requirements and translate them into technical requirements for the AI Chat Bot.
• Work closely with the development team to ensure that the AI Chat Bot is developed according to the defined requirements and adheres to the SDLC process.
• Work with the development team to test and refine the AI Chat Bot to ensure it meets the needs of our clients.
• Analyze the performance of the AI Chat Bot and make recommendations for improvements and enhancements.
• Provide training and support to end-users on the use of the AI Chat Bot.
• Stay up-to-date with the latest AI technology trends and identify opportunities for improvement in our AI Chat Bot.

Skills

Business Analysis

Project Management

AI Technology

Communication

Team Collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Job Title: Business Systems Analyst for AI Chat Bot
Location/Site: US-IL-Lake County
Hybrid - must come in 3 day a week.

Job Summary

Our company is seeking a highly skilled Business Systems Analyst to join our team and be responsible for overseeing the development and deployment of our AI Chat Bot. The ideal candidate will have a strong background in business analysis, project management, and AI technology. The Business Systems Analyst will work closely with our development team to ensure that our AI Chat Bot meets the needs of our clients and provides a seamless user experience.

Responsibilities

• Collaborate with stakeholders to understand business requirements and translate them into technical requirements for the AI Chat Bot
• Work closely with the development team to ensure that the AI Chat Bot is developed according to the defined requirements and adheres to the SDLC process
• Work with the development team to test and refine the AI Chat Bot to ensure it meets the needs of our clients
• Analyze the performance of the AI Chat Bot and make recommendations for improvements and enhancements
• Provide training and support to end-users on the use of the AI Chat Bot
• Stay up-to-date with the latest AI technology trends and identify opportunities for improvement in our AI Chat Bot

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum of 3 years of experience in business analysis, project management, or related field
• Strong understanding of AI technology and machine learning
• Excellent communication and collaboration skills
• Ability to work independently and in a team environment
• Strong problem-solving and analytical skills