IT System Administrator

Foxconn Industrial Internet - FII; Town of Texas (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Foxconn Industrial Internet - FII is seeking an IT System Administrator to maintain and optimize our internal IT infrastructure, supporting on-premises office and production environments. You will ensure smooth operation of desktops, networks, servers, and communications, while collaborating with the IT team on systems and security initiatives.

The role requires hands-on experience with Windows Server, Active Directory, SQL, DHCP/DNS, and Microsoft 365, plus strong networking and cybersecurity

Qualifications

• Experience supporting on-premises IT in a corporate or production environment.
• Strong knowledge of Windows OS and Windows Server administration.
• Familiarity with Active Directory, DNS/DHCP, and Microsoft 365 management.

Responsibilities

• Provide day-to-day production IT support including shopfloor control system, SQL DB, server, desktop, software, account setup, Zebra printer, and barcode label design.
• Perform desktop maintenance and basic network troubleshooting (DHCP/DNS).
• Support users on hardware and wired/wireless networks and applications.
• Resolve Microsoft 365 issues at user level; coordinate with Microsoft 365 admin.
• Manage on-premises domain controllers and group policy deployment.
• Contribute to design/optimization of IT architecture for company systems.
• Assist IT team with other IT operations tasks as needed.
• Maintain network infrastructure: devices, servers, UPS, cabling per site.
• Ensure internet service and monitor web activities.
• Maintain Active Directory, DHCP, DNS, file server, and SFTP/FTP services.
• Configure Windows updates and antivirus systems.
• Respond to urgent network alerts during business hours and on-call.
• Support Phone System and Cisco IP Phone Manager.
• Provide data backup/restore support.
• Prepare to learn new IT, cloud, AI, cybersecurity tasks under management.
• Report issues to IT manager promptly and participate in project/status meetings.
• Be familiar with Windows 10/11, Windows Server 2016+, MS Office, SQL Server, and networking concepts.
• Understand cybersecurity tools, firewall concepts, Cisco, MDE/EDR, Fortinet FortiGate, Symantec.
• Experience with network monitoring tools and HP hardware.

Skills

Windows Server

Active Directory

Microsoft 365

Networking fundamentals

Cybersecurity awareness

Tools

SQL Server

Cisco networking gear

Fortinet FortiGate

HP ProLiant

MS SQL

Job description

IT System Administrator
The person holding this position will be responsible for maintaining and optimizing our internal IT
infrastructure, supporting primarily on-premises office and production environments, and ensuring the
smooth operation of our desktop, network, servers, and communication systems. This role requires strong
technical expertise, proactive problem-solving skills, and the ability to collaborate effectively within a team.
The candidate will perform most of the following tasks assigned by IT manager. (note#1)

• Provide day-to-day production IT related support such as shopfloor control system, SQL DB, server,desktop, software, account setup, Zebra printer, barcode label design and relevant operation requests.
• Provide internal desktop maintenance support and basic network maintenance, includingtroubleshooting and resolving issues related to DHCP/DNS.
• Provide IT support to users on hardware, wired and wireless network, application
• Respond promptly to and resolve Microsoft 365 issues at users’ level; Collaborate with Microsoft 365admin on issue resolution.
• Manage and maintain on-premises domain controllers and deploy/optimize policies.
• Participate in the design and optimization of the architectural framework for various companyapplication systems and maintenance platforms.
• Collaborate with the IT team to assist with other IT operations-related tasks as needed.
• Maintain and update network infrastructure components such as network devices, servers, UPS, serverrooms, cabling per site.
• Provide internet service and control/monitoring web activities.
• Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, sftp(ftp)server.
• Maintain and configure the Windows update and antivirus system.
• Respond to urgent network alerts during business hours and off-hours, with pre-assigned on-callschedule, to prevent and minimize downtime.
• Support Phone System and IP Phone (Cisco IP Phone Call Manager)
• Provide Data Backup/Restore Support
• Prepare to learn and take on new and emerging IT-related job functions, cloud, AI, and cybersecurity compliance, under management’s guidelines.
• Report and escape issues to the IT manager in a timely manner.
• Participate IT meeting/discussion to update project/ticket/assignment status.
  This candidate should be familiar with current technologies, including but not limited to:
• Microsoft OS, Windows 10, Windows 11, Windows Server 2016 and beyond, MS Office suites,Microsoft 365 client, MS SQL
• Good understanding/experience of network infrastructure on topologies, protocols, LAN/WAN,routing/switching concepts
• Good understanding/experience of cybersecurity and related tools, firewall concept, Cisco, MS MDEEDR, Fortinet FortiGate, Symantec…
• Network monitoring and management tools experience
• HP ProLiant servers, HP desktop, laptop, network printer/scanner/copier
  Note#1: provide on-the-job training