IT System Administrator

Singing River Hospital; Pascagoula (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an IT Systems Administrator to ensure system stability and security across both cloud and on-premises environments. This role involves administering technologies such as Active Directory and Virtual Desktop Infrastructure, along with troubleshooting and resolving technical issues. The ideal candidate will have a strong commitment to customer service and possess excellent problem-solving skills. If you thrive in a collaborative environment and have a passion for technology, this opportunity is perfect for you. Join a team dedicated to providing top-notch IT support in a healthcare setting.

Qualifications

• 3+ years of IT systems experience, preferably in healthcare.
• Proficient in customer service and technical support.
• Strong problem-solving and communication skills.

Responsibilities

• Maintain system stability and performance across environments.
• Administer a range of technologies focusing on Active Directory.
• Collaborate with cross-functional teams to ensure system integrity.

Skills

Active Directory

Cloud Storage Solutions

Virtual Desktop Infrastructure

Technical Support

Problem Solving

Customer Service

Education

Bachelor’s degree in Cybersecurity

Bachelor’s degree in Information Technology

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Electronic Health Record Systems

Job description

IT System Administrator
Pascagoula Hospital | Full-Time | Days, M-F, 8A to 5P, on-call as required. |
2809 Denny Avenue
Pascagoula, Mississippi
United States

PositionOverview:
The IT Systems Administrator will maintainsystem stability, security, and performance across cloud and on-premisesenvironments. The IT Systems Administrator will be responsible foradministering a broad range of technologies and services, focusing on ActiveDirectory (AD), Entra, Virtual Desktop Infrastructure (VDI), Remote Access, Emailsystems, and Cloud Storage Solutions like OneDrive. In addition to day-to-dayoperations, the IT Systems Administrator will be responsible for planning andexecuting upgrades, enhancements, and new implementations, as well as troubleshooting,resolving technical issues, and ensuring minimal downtime for mission-criticalsystems. The role will collaborate with cross-functional teams, includingsecurity, networking, and applications teams, to ensure system integrity andcompliance. The IT Systems Administrator must exhibit excellentproblem-solving skills, technical expertise, and a strong commitment tocustomer service.

DISCLAIMER: This is not necessarily an exhaustivelist of all responsibilities, duties, skills, efforts, requirements or workingconditions associated with the job. While this intends to be an accuratereflection of the current job, management reserves the right to revise the jobor to require that other or different tasks performed as assigned.

Education:
Bachelor’s degree in Cybersecurity,Information Technology, or related field required. Applicable work experience may be acceptedin lieu of formal education.

License:
N/A

Certifications:
Updated certifications preferred in MCSE, Azure,or other industry standard certification.

Experience:
A minimum of three (3) years of IT systems experience isrequired. Healthcare IT experience preferred. Experience programming orscripting preferred.

Reports to:
Technical Manager

Supervises:
None

Physical Demands:
Work is moderately sedentary:involves sitting most of the time with regular requirements to move about theoffice, move about the facility, and to travel to another facility within theSRHS service area. Work involves exerting a negligible amount of forcefrequently to lift, carry, push, pull, or otherwise move objects, includingthe human body. Work involves repetitive motions: substantial movements ofthe wrists, hand, and/or fingers while operating standard office equipmentsuch as a computer keyboard.

Work involves being able to perceivethe nature of sound at normal speaking levels with or without correction; theability to make fine discriminations in sound. Work requires close visual andacuity and the ability to adjust the eye to bring an object into sharp focus,i.e. shift gaze from viewing a computer monitor to forms/printed materialthat are closer to compare data at close vision.

Must be able to work schedulesassigned with the understanding that changes may be instituted according tothe needs of the hospital for off days, shifts or weekends.

Mental Demands:
Must demonstrate keen mentalfaculties/assessment and decision making abilities. Must demonstrate superiorcommunication/speaking/enunciation skills to receive and give information inperson and by telephone. Mustdemonstrate strong written and verbal communication skills. Must possess emotional stability conduciveto dealing with high stress levels.Must demonstrate ability to work under pressure and meet deadlines.

Attention to detail and the abilityto multi-task in complex situations is required. Must have the ability to maintaincollaborative and respectable working relationships throughout SRHS and otherorganizations.

Special Demands:
Must possess superior customerservice skills and professional etiquette.Must possess proficient knowledge and ability to use a computer (mustbe keyboard proficient) and other office technology (i.e., telephone, fax,etc.), MS Outlook and Word.

Work requires traveling throughout the SRHSservice area with the employee providing his/her own transportation; validdriver license required. Out-of-statetravel for education purposes is required.

Moderate to advanced knowledge and skills inusing Microsoft Word, Excel, and PowerPoint required. Must have advanced knowledge of theelectronic health record, health information management systems, and otherhealthcare applications.