IT Support Technician

Lester Building Systems; Lester Prairie (MN); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Informal dress code

Flexible work schedule

Small, family oriented company

Job summary

Lester Building Systems seeks an IT Support Technician in Lester Prairie, MN, to deliver end-user hardware/software support and maintain IT infrastructure. The role combines troubleshooting with proactive system maintenance to keep operations smooth for staff and field crews.

The ideal candidate has an associate degree in information systems, 3+ years’ Windows/AD/ERP experience, and familiarity with Azure, SharePoint, Power Automate, and Cisco/Meraki networking. Local candidates preferred.

Qualifications

• Associate degree in Information Systems, Microsoft Certifications, or equivalent.
• 3+ years managing Windows environments, Active Directory, servers, OS, and Epicor ERP support.
• Experience with Azure, SharePoint/Office 365, Power Automate and AI agents.
• Experience with Cisco/Meraki networking and corporate phone systems (Zoom).

Responsibilities

• Provide friendly, timely technical support for hardware, software, and communication tools for on-site and remote employees.
• Manage IT support requests, diagnose issues, track tickets, and maintain workflows.
• Support core IT infrastructure projects, system upgrades, and proactive maintenance.
• Identify recurring technical issues and help improve tools, docs, and automation.
• Troubleshoot Epicor ERP and related systems.

Skills

Excellent communication

Education

Associate degree in Information Systems

Microsoft Certifications

Tools

Epicor ERP

Azure Cloud

SharePoint

Power Automate

Cisco Meraki

Zoom phone system

VMware

Veeam

3PAR/Synology

Linux OS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LP Information Technology Full Time Lester Prairie, MN, US

2 days ago Requisition ID: 1249

Salary Range: $55,000.00 To $78,000.00 Annually

We're proud to boast a high retention rate, with many employees celebrating 20, 30 and 40 year milestones!

Since 1947, Lester Buildings has grown from its modest beginnings to an industry leader – due to our employees’ dedication and drive to innovate.

Why us? Simple. We offer:

• Informal dress code
• Flexible work schedule
• Small, family orientated company atmosphere

The IT Support Technician role is responsible for providing technical support to office staff, manufacturing personnel and field-based construction crews. This role combines day-to-day troubleshooting with system maintenance and infrastructure support to help keep Lester Building Systems’ technology reliable and effective.

Responsibilities and Duties

• Provide friendly, timely technical support for hardware, software, and communication tools for on-site and remote employees
• Manage IT support requests, diagnose issues, track tickets, and help keep workflows running smoothly
• Support core IT infrastructure projects, system upgrades, and proactive maintenance
• Identify recurring technical issues and help improve tools, documentation, and automation
• Troubleshoot Microsoft Office applications, computers, multi-function printers (MFPs), and the Epicor ERP platform

Required Qualifications

• Associate degree in Information Systems, Microsoft Certifications, or equivalent professional experience
• 3+ years of experience administering Windows computers, Microsoft Active Directory, servers, operating systems, printer management, and providing Epicor ERP support
• Experience with Azure Cloud services, SharePoint (Office 365), and implementing Power Automation and AI agents
• Practical experience supporting Cisco and Meraki networking and managing corporate phone systems (Zoom)

Preferred Qualifications

• Experience with Cisco Endpoint Security, Duo, Umbrella (OpenDNS), and Connect Secure software for vulnerability management
• Hands-on experience with HPE SAN storage systems (3PAR, Synology), Linux OS, and Canon MFPs
• Familiarity with VMware, Veeam backup systems, and mobile/tablet deployment is a plus
• Excellent communication and interpersonal skills, with strong attention to detail
• Preference will be given to candidates based in or near Lester Prairie, MN

Salary Range

Non-exempt salary of $55,000 - $78,000. The specific compensation offered to a candidate varies by several factors including relevant work experience, education, certifications and internal pay equity. This position is eligible for Company profit sharing potential.

Lester Building Systems values our employees and is committed to providing a competitive and comprehensive benefits package. For eligible employees we offer paid time off and holidays, health, dental and vision insurance, health savings account, flexible spending for medical and daycare, 401(k) plan and profit sharing. We also offer company paid short and long term disability and basic life insurance. Education reimbursement is also available.

Lester Building Systems is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply. Applicants must be authorized to work in the U.S. We are unable to sponsor or assume sponsorship of employment visas at this time.