IT Support Technician

Neiman Enterprises, Inc.; Gilchrist (OR); On-site; USD 45,000 - 60,000; Full time

Job summary

Neiman Enterprises, Inc. is seeking an IT Technician to provide hands-on technical support across computers, networks, and systems. You will install and maintain hardware, software, and give employees tech assistance with a service-minded approach.

The role emphasizes problem solving, effective communication, and the ability to handle equipment and access management. This is a full-time, on-site position in Oregon, with opportunities to contribute to IT projects and security measures.

Qualifications

• Associate's degree or technical IT training required.
• Experience in technical support or IT troubleshooting preferred.
• Knowledge of computer hardware, operating systems, and networks.
• Strong problem-solving and customer-service skills.
• Good communication and organizational abilities.
• Ability to lift and move equipment as needed.

Responsibilities

• Install, configure, and maintain computers, hardware, and software.
• Provide help-desk support and troubleshoot technical issues for employees.
• Support network connectivity, printers, and peripheral devices.
• Set up and manage user accounts and access in coordination with policies.
• Assist with system updates, backups, and basic security measures.
• Maintain inventory of IT equipment and documentation.
• Support phones, mobile devices, and other business technology.
• Escalate complex issues and assist with IT projects as needed.

Skills

Customer service

Problem solving

Communication

Hardware & software basics

Learning mindset

Education

Associate's degree / IT training

Job description

Description

Summary

The IT Technician provides hands‑on technical support that keeps the company's computers, networks, and systems running reliably. This role installs and maintains hardware and software, troubleshoots issues, and assists employees with technology needs across the organization. Strong problem-solving skills and a helpful, service-minded approach are essential.

Responsibilities

• Install, configure, and maintain computers, hardware, and software.
• Provide help-desk support and troubleshoot technical issues for employees.
• Support network connectivity, printers, and peripheral devices.
• Set up and manage user accounts and access in coordination with policies.
• Assist with system updates, backups, and basic security measures.
• Maintain inventory of IT equipment and documentation.
• Support phones, mobile devices, and other business technology.
• Escalate complex issues and assist with IT projects as needed.

Requirements

• Associate's degree or technical training in IT, or equivalent experience.
• Experience in technical support or IT troubleshooting preferred.
• Knowledge of computer hardware, operating systems, and networks.
• Strong problem-solving and customer-service skills.
• Good communication and organizational abilities.
• Ability to lift and move equipment as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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