IT Support Tech

Airswift; Midland (TX); On-site; USD 30,000 - 39,000; Full time

Job summary

Airswift is seeking an IT Support Tech in Midland, TX to deliver hands-on support across desktops, thin clients, laptops, iPhone and iPad devices within an oil and gas environment.

The role emphasizes troubleshooting hardware, software, network, and telecom issues across multiple locations while maintaining reliable day-to-day IT operations. Bachelor's degree required; 2+ years IT support experience preferred.

Qualifications

• Bachelor’s degree in Computer Information Systems or equivalent is required.
• Minimum 2 years IT support experience and Windows 10 environment knowledge.
• Experience supporting multiple locations and assisting with system maintenance.

Responsibilities

• Provide hands-on IT support across desktops, thin clients, laptops, and mobile devices.
• Troubleshoot hardware, software, network, and telecom issues across locations.
• Support day-to-day IT operations and contribute to system maintenance.
• Assist IT personnel and manage customer service interactions.

Skills

iPhone and iPad support

Hardware and software support

PC, network, and telecom troubleshooti

Multi-site system support

Customer service

Business and project management

Education

Bachelor’s degree in Computer Information Systems

Job description

Job Title: IT Support Tech

Duration: Long term contract

Schedule: 5/40 (Mon-Fri)

Location: Midland, TX

This opportunity is suited to a technical support professional who can provide hands‑on support across desktop computers, thin clients, laptops, iPhone and iPad devices within an oil and gas environment. The role focuses on troubleshooting hardware, software, network and telecom issues across multiple locations while helping maintain reliable day-to-day IT operations. This position offers the chance to contribute to system support, maintenance and operational effectiveness in a fast‑paced technical setting.

Required Education:

Bachelor’s degree in Computer Information Systems or equivalent

Required Experience:

• Minimum of 2 years of work experience in IT support
• Experience supporting Windows 10 environments, networking and IT personnel management
• Experience providing support across multiple locations and participating in system maintenance and issue resolution

Required Skills:

• iPhone and iPad support
• Hardware, software and maintenance support for desktop computers, thin clients and laptops
• Troubleshooting of PC, network and telecom issues
• General system support in a multi-site environment
• Business and project management capability
• Strong customer service skills

Preferred Qualifications:

Technical knowledge that supports broader system improvement and operational effectiveness

About Airswift:

Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with unique project needs. With over 1000 employees and 9,000 contractors operating in over 60 countries, Airswift's geographical reach and pool of talent available is unmatched in the industry.