IT Support Tech

ReNEW Schools; Mesa (AZ); On-site; USD 25,000 - 33,000; Part time

Job summary

American Leadership Academy in Mesa, AZ is seeking a part-time IT Support Technician for our Applied Technologies campus. The role provides on-site support for Chromebooks and basic repairs, assisting staff and students with technical issues to keep learning moving smoothly.

Applicants should be willing to obtain an IVP fingerprint clearance card and must be able to lift up to 50 pounds. Strong communication, reliability, and teamwork are essential to thrive on our collaborative IT team.

Qualifications

• IVP fingerprint clearance card or ability to obtain one.
• Part-time, on-site IT support for Chromebooks and repair at Mesa, AZ.
• Ability to lift up to 50 pounds.
• Willing to perform miscellaneous tasks as needed.
• Strong customer service and communication skills.

Responsibilities

• Assist in troubleshooting hardware, software, networking issues.
• Install computers, software, and peripheral equipment.
• Repair of computers and software under guidance.
• Maintain records of work in progress and completed jobs.
• Assist with miscellaneous tasks as needed.
• Perform lifting up to 50 pounds as required.
• Other duties as assigned.

Skills

Self-motivated

Dependable

Coachable

Outstanding customer skills

Clear verbal and written communication

Task prioritization

Goal-oriented

Leadership and teamwork

Planning and problem-solving

Tools

Chromebooks

Job description

Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and more. We handle the day-to-day work so that client school boards can focus on governance and policy issues to be sure that the vision and mission of the school are being carried out properly.

American Leadership Academy is currently accepting applications for a part-time IT Support Technician for our Applied Technologies campus located in Mesa, AZ. An IT Support Technician will provide on-site support for Chromebooks and repair at our schools. Candidates must possess, or be willing to obtain, an IVP fingerprint clearance card from the Department of Public Safety.

Duties and Responsibilities include but are not limited to:

• Assist in answering, evaluating and prioritizing requests for assistance from staff experiencing problems with hardware, software, networking, and other IT related issues.
• Assist in Installing computers, software, and peripheral equipment.
• Repair of computers, software, and other equipment with guidance from senior team member.
• Maintain records of work in progress and completed jobs.
• Assist in miscellaneous tasks as needed.
• Required to lift up to 50 pounds in support of hardware installations
• Other duties as assigned.

Candidates with the following qualities and abilities will thrive as part of our team:

• Self-motivated
• Dependable
• Coachable
• Outstanding customer skills
• Ability to communicate clearly and professionally, both verbally and in writing.
• Flexible in prioritizing tasks.
• Committed to going above and beyond when necessary to reach goals.
• Leadership and team collaboration skills
• Planning, execution, and problem-solving skills

If you have any questions about the position, please send an email to [e-mail].