IT Support & Systems Technician I

Brightstar Lottery; Lincoln (NE); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) Savings Plan

Health, dental & vision insurance

Life, accident & disability insurance

Tuition reimbursement

Paid time off

Wellness programs

Identity theft insurance

Job summary

Brightstar Lottery is seeking an IT support professional to help staff with desktop and smartphone issues, and to maintain Brightstar-specific applications and backups. You will troubleshoot hardware, imaging devices, and assist with AV equipment across offices.

The role emphasizes cross-training with Lincoln Operations, responding to service outages, and ensuring security and business continuity. 1 year of related experience preferred, HS degree required.

Qualifications

• High School degree or equivalent; associates degree preferred.
• 1 year of related experience.

Responsibilities

• Provide PC desktop and smartphone support including resolving hardware and software problems.
• Support software solutions like Windows, Office 365, Adobe products, TEAMS, Zoom.

Skills

1 year experience

Education

High School degree or equivalent

Associates degree preferred

Job description

Brightstar Lottery is seeking an IT support professional to help staff with desktop and smartphone issues, and to maintain Brightstar-specific applications and backups. You will troubleshoot hardware, imaging devices, and assist with AV equipment across offices.

The role emphasizes cross-training with Lincoln Operations, responding to service outages, and ensuring security and business continuity. 1 year of related experience preferred, HS degree required.