IT Support & Systems Technician

Jabil; Florence (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Jabil in the United States is seeking a skilled IT support technician to provide end-user support for PC, server, hardware, and software applications. The role requires strong problem solving, teamwork, and the ability to manage onsite technical issues on a 12-hour shift schedule.

You will monitor inventory, maintain backups, assist with system administration tasks, and coordinate with suppliers to ensure timely resolution. On-call support and compliance with security policies are essential.

Qualifications

• Provide 100% adherence to company policies and procedures (Health, Safety, Quality).
• Maintain discretion and confidentiality of IT systems and data.
• Interpret instructions furnished in written, oral, diagram or schedule form.
• Follow the site's ISS security policy and updates.

Responsibilities

• Interact with suppliers/service providers to ensure tasks are completed.
• Monitor asset inventory and verify backups.
• Create and configure ghost images for site hardware.
• Provide on-call end-user support and troubleshooting.
• Document new processes and assist with network and systems administration tasks.

Skills

Technical support

End-user support

Network Administration

System administration

Tools

MES

SAP RF Scanners

Job description

Jabil in the United States is seeking a skilled IT support technician to provide end-user support for PC, server, hardware, and software applications. The role requires strong problem solving, teamwork, and the ability to manage onsite technical issues on a 12-hour shift schedule.

You will monitor inventory, maintain backups, assist with system administration tasks, and coordinate with suppliers to ensure timely resolution. On-call support and compliance with security policies are essential.