IT Support Specialist

Jabil; Saint Petersburg (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Jabil is seeking an IT Help Desk professional to provide end-user support for PC, server, hardware, and software applications. The role emphasizes incident management, software installation, and adherence to security policies.

You will work on-site in the Florida region, assisting users in person and remotely, while maintaining hardware inventories and contributing to continuous improvement initiatives. A+ certification is preferred, with strong customer service and communication skills required.

Qualifications

• Experience providing frontline IT support in a corporate environment.
• Knowledge of Windows operating systems and software installation.
• Ability to follow corporate ISS policies and procedures.

Responsibilities

• Load and verify software packages.
• Troubleshoot and resolve end-user issues.
• Install and configure PCs and peripherals.
• Provide support via phone for offsite users.
• Manage user accounts using AD.
• Maintain inventory of computer parts and repairs.

Skills

Customer service

Troubleshooting

End-user support

PC hardware

Education

High School diploma

A+ certification

Tools

Active Directory

PBX systems

Job description

Jabil is seeking an IT Help Desk professional to provide end-user support for PC, server, hardware, and software applications. The role emphasizes incident management, software installation, and adherence to security policies.

You will work on-site in the Florida region, assisting users in person and remotely, while maintaining hardware inventories and contributing to continuous improvement initiatives. A+ certification is preferred, with strong customer service and communication skills required.