IT Support Specialist I - In-Office, Growth & 401(k) Match

Socket.dev; Green Bay (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid Time Off & Holidays

Job summary

Nicolet National Bank is seeking an IT Support Specialist I to maintain and improve technical systems for employee productivity. Key responsibilities include providing technical support, troubleshooting issues, and ensuring hardware systems operate smoothly.

The ideal candidate will be pursuing or hold a degree in Information Technology and possess excellent problem-solving and communication skills. This role offers comprehensive benefits, including medical and dental insurance and a 401(k) with

Qualifications

• Pursuing or completed a degree in Information Technology or related field.
• Excellent problem-solving and critical thinking skills.
• Effective communication skills, including speaking, writing, and active listening.
• Good organization, time management, and prioritization skills.
• Efficient troubleshooting abilities.
• Great customer service and interpersonal skills.
• Self-motivated and resourceful with strong research skills.
• Ability to travel to different locations.
• Ability to work fully in office.

Responsibilities

• Provide technical support to users by troubleshooting problems.
• Install new software and hardware components.
• Ensure smooth operation of hardware systems.
• Support day-to-day operations of the computer network.
• Maintain compliance with applicable laws and regulations.

Skills

Problem-solving

Communication skills

Time management

Customer service

Troubleshooting

Education

Two or four-year degree in Information Technology

Job description

Nicolet National Bank is seeking an IT Support Specialist I to maintain and improve technical systems for employee productivity. Key responsibilities include providing technical support, troubleshooting issues, and ensuring hardware systems operate smoothly.

The ideal candidate will be pursuing or hold a degree in Information Technology and possess excellent problem-solving and communication skills. This role offers comprehensive benefits, including medical and dental insurance and a 401(k) with