IT Support Specialist (grow into Sys Admin)

Riverside Recruiting; Ravenna (OH); Ibrido; USD 60.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision benefits

401k match

PTO and holidays

Training program and advancement

Descrizione del lavoro

Riverside Recruiting seeks an IT Support Specialist in Ravenna, Ohio, with a clear path to become a Systems Administrator. The role starts onsite with 1–2 hybrid days as confidence and scope grow.

You will support Windows 11, Microsoft 365, Outlook and Teams, plus desktops, printers, and mobile devices. As you handle tickets and daily issues, you’ll work with Active Directory, DNS/DHCP, Entra ID, VPN, and WiFi.

Competenze

• Professional IT support
• Windows, Microsoft 365, Outlook, Teams
• Working knowledge of Active Directory
• Ability to handle day-to-day issues with little supervision
• Willingness to learn and take on more responsibility
• Ability to pass a background check

Mansioni

• Onsite initially with 1–2 hybrid days as you establish
• IT Support with a defined path into Systems Administrator
• Support Windows 11, Microsoft 365, Outlook and Teams
• Support desktops, laptops, printers, mobile devices and barcode scanners
• Handle tickets and resolve day-to-day issues independently
• Work with Active Directory, Group Policy, DNS, DHCP, Entra ID, VPN and WiFi
• Take on more responsibilities over time to grow into Systems Administrator
• Occasional after-hours support for planned maintenance and critical incidents with comp time

Conoscenze

Windows

Microsoft 365

Outlook

Teams

Active Directory

Hyper-V

PowerShell

Entra ID

Exchange Online

SharePoint

Intune

UniFi

VPN

Firewalls

Scripting

Manufacturing IT

German language

Strumenti

Group Policy

DNS

DHCP

Entra ID

VPN

WiFi

Hyper-V

PowerShell

Descrizione del lavoro

IT Support Specialist (grow into Sys Admin)

$60,000 to $85,000 salary
Ravenna, Ohio (hybrid)

Company

• Industry leader
• Laid-back culture, open-door policy
• Multiple weeks PTO plus paid holidays
• Medical, dental, vision benefits; 401k match
• Training program and clear advancement opportunities
• Significant investment for market disruption and major growth
• Artificial Intelligence implemented in manufacturing to scale company
• Custom integration from shop floor all the way through ERP and CRM
• Technology leveraged at every opportunity to leapfrog the competition

Role

• Onsite initially, 1-2 hybrid days once established
• IT Support with a defined path into Systems Administrator
• Support Windows 11, Microsoft 365, Outlook, and Teams
• Support desktops, laptops, printers, mobile devices and barcode scanners
• Handle tickets and resolve most day-to-day issues independently
• Work with Active Directory, Group Policy, DNS, DHCP, Entra ID, VPN and WiFi
• Take on more responsibilities over time to grow into a Systems Administrator role
• Provide occasional after-hours support for planned maintenance and critical incidents, with comp time

Required

• Professional IT support
• Reliable with great communication skills
• Windows, Microsoft 365, Outlook, Teams
• Working knowledge of Active Directory
• Ability to handle day-to-day issues with little supervision
• Willingness to learn and take on more responsibility
• Ability to pass a background check

Preferred

• Microsoft Entra ID, Exchange Online, SharePoint, Intune
• Hybrid Active Directory / Microsoft 365
• UniFi or similar network platforms, firewalls and VPN
• Server experience (Hyper-V, backup and recovery) or interest in developing it
• PowerShell or other scripting and automation
• Manufacturing or plant-floor IT experience
• German language skills are a strong plus