IT Support Specialist – Elevate Client Systems (Akron)

SkyCrew; Akron (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Job summary

SkyCrew in Akron, OH is seeking a dedicated Computer Support Specialist to provide technical support and troubleshooting for clients. You will ensure operating systems, hardware, and software run smoothly.

You will diagnose problems via phone, email, or in person, document resolutions, and collaborate with the team. A degree is preferred, certifications like CompTIA A+ are desirable, and relocation to Akron is acceptable.

This full-time role offers a competitive salary and benefits.

Qualifications

• Proven experience as a Computer Support Specialist or similar role.
• In-depth knowledge of various operating systems, hardware components and software applications.
• Strong problem-solving skills with the ability to think critically.
• Excellent communication skills both verbal and written.
• Ability to work independently as well as part of a team.
• High attention to detail and ability to prioritize tasks effectively.

Responsibilities

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware, software and network issues.
• Install and configure computer systems and applications.
• Maintain accurate records of all support calls and resolutions.
• Collaborate with other team members to resolve complex technical problems.
• Keep up-to-date with the latest technology trends and advancements.

Skills

Technical support

Troubleshooting

Operating systems

Hardware

Software applications

Network issues

Communication

Teamwork

Education

Bachelors degree in Computer Science (or related field)

CompTIA A+

Network+

MCSA

Tools

Windows OS

Networking basics

Job description

SkyCrew in Akron, OH is seeking a dedicated Computer Support Specialist to provide technical support and troubleshooting for clients. You will ensure operating systems, hardware, and software run smoothly.

You will diagnose problems via phone, email, or in person, document resolutions, and collaborate with the team. A degree is preferred, certifications like CompTIA A+ are desirable, and relocation to Akron is acceptable.

This full-time role offers a competitive salary and benefits.