IT Support Specialist

Mitchell Martin Inc.; Summit (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Mitchell Martin Inc. is seeking an IT Support Specialist to provide frontline technical assistance across hardware, software, and peripherals in Summit, MO.

This full-time onsite role focuses on minimizing downtime for core applications and ensuring data integrity through routine backups. You will act as the primary contact for internal end-users, handle diagnostics on PCs and printers, manage cable setups, and support ERP and Office software.

Qualifications

• Technical certification (e.g., CompTIA A+ or Network+), or equivalent experience.
• Experience in PC hardware assembly and diagnostics.
• Basic understanding of server administration and office software navigation.
• Ability to lift up to 50 lbs and use ladders/lifts for cable management.
• Strong customer service and communication skills.

Responsibilities

• Provide technical assistance and support for hardware, software, and peripherals.
• Serve as the primary contact for internal end-users, ensuring minimal downtime.
• Assist in data integrity protocols through scheduled backup rotations.
• Perform diagnostics and maintenance on PCs and printers.
• Manage cable setup and workstation installations.

Skills

Customer service

Communication

Diagnostics

Remote support tools

Education

CompTIA A+ certification

Network+ certification

Tools

Remote Support Tools

PC hardware

Job description

Title

IT Support Specialist

Location

Summit, MO

Employment Type

Full Time

Compensation

Pay Range:$40,000-$60,000 Per Year

Description

The role is based in Summit, MO, and requires onsite presence.

As a full-time position, the IT Support Specialist will provide technical assistance and support for hardware, software, and peripheral devices across the organization.

The specialist will be the primary contact for internal end-users, ensuring minimal downtime for core applications and assisting with data integrity protocols.

Familiarity with common office software and remote support tools is essential.

Key Responsibilities

• Provide technical assistance and support for hardware, software, and peripherals.
• Serve as the primary contact for internal end-users, ensuring minimal downtime.
• Assist in data integrity protocols through scheduled backup rotations.
• Perform diagnostics and maintenance on PCs and printers.
• Manage cable setup and workstation installations.

Qualifications

• Technical certification (e.g., CompTIA A+, Network+), or equivalent experience.
• Experience in PC hardware assembly and diagnostics.
• Basic understanding of server administration and office software navigation.
• Ability to lift up to 50 lbs and use ladders/lifts for cable management.
• Strong customer service and communication skills.

Core Technologies

Windows OS | Office Software | Remote Support Tools | Server Basics | ERP Software

Benefits

Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks

Onboarding Expectations

Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4

EEO Statement

Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement