IT Support Specialist

FUJITSU LIMITED（JAPAN）; Santa Clara (CA); On-site; USD 41,328 - 55,104; Part time

Job summary

FUJITSU LIMITED（JAPAN） is looking for a part-time IT Support Assistant to join our Santa Clara office. This role requires working on-site at least three days per week, totaling approximately 20 hours.

The ideal candidate has at least 1 year of IT support experience, proficient in Windows, macOS, and basic Linux operations. Strong communication skills are essential. Pay ranges from $30 to $40 per hour. Relocation support and visa sponsorship are available.

Qualifications

• At least 1 year of experience in IT support or help desk roles.
• Basic operational experience with Linux OS.
• Ability to work on-site at least 3 days per week.

Responsibilities

• Respond to IT-related inquiries from employees.
• Set up hardware and software; perform troubleshooting.
• Manage user accounts and permissions.

Skills

IT support experience

Windows support

macOS support

Linux OS basics

Communication skills

Tools

Ticketing systems

Active Directory

Azure AD

Google Workspace

Job description

Job Overview

Fujitsu is looking for a candidate to strengthen our system operations and employee IT support structure. We are seeking a part‑time IT Support Assistant on a contract position for approximately six months.

This role requires on‑site work for at least three days per week (approximately 20 hours total) at our Santa Clara office.

Responsibilities

• Respond to IT‑related inquiries from employees (PCs, peripherals, networks, applications, etc.)
• Set up hardware and software; perform troubleshooting and issue resolution
• Provide basic operations and support for Windows, macOS, and Linux environments
• Manage user accounts, permissions, and password resets
• Assist with IT asset management (PCs, mobile devices, licenses, etc.)
• Create and update IT‑related manuals and FAQs
• Coordinate with vendors and external support providers as needed

Required Qualifications

• At least 1 year of experience in IT support or help desk roles
• Basic operational experience with Linux OS (installation, user management, log review, etc.)
• Experience using and supporting Windows and macOS
• Strong communication skills to work effectively with employees and stakeholders
• Ability to work on‑site at least 3 days per week (approximately 20 hours)

Preferred Skills And Experience

• Linux‑related certifications (LPIC, CompTIA Linux+, RHCSA, etc.)
• Experience with account management in Active Directory, Azure AD, or Google Workspace
• Experience with IT asset management and ticketing systems
• Basic security knowledge (permission management, patching, antivirus, etc.)
• Knowledge of IT operations frameworks such as ITIL

Employment Conditions

Employment Type: Part‑time

Location: On‑site at our Santa Clara office (required)

Working Hours: At least 3 days per week, approximately 20 hours

Ideal Candidate Profile

• Proactive and positive approach to problem‑solving
• Able to work independently and deliver results within limited hours
• Motivated to learn new technologies and expand technical knowledge
• Ability to read, write, and speak Japanese, or a strong interest in Japanese culture and willingness to learn the Japanese language

Compensation

Pay range: $30.00 - $40.00 per hour USD.

Relocation & Visa

Relocation Supported: Yes

Visa Sponsorship Approved

EEO Statement

We are an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by law.

California Consumer Privacy Act (CCPA), read here